雲谷休閒飯店

My experience right from the check in was totally awful. We checked in by around 3PM on 1st Sep 2023 and were welcomed by the arrogant attitude of receptionist. What we see in virtually is entirely different from what we actually get once we check in. Pictures in the internet are deceiving. We even told about such a surprise between the virtual claim Vs reality to the receptionist and his reply was a sweet smile as if he is hearing it for the 'nth' time. Upon getting in, there was more disappointment as one of the room toilets was stenchy. There were no towels in the toilet and had to remind the reception three times for getting it. Moreover, the toilets are really small without proper lighting and looks untidy. Rooms are exactly as seen in the photos, but the property is old and so is the ceiling cracks etc. As per the virtual claim, it has a great balcony view, but the balcony actually opens to a colony kind of an area in the immediate vicinity and ofcourse the sceanic beauty far away. Rooms are priced exhorbitantly high considering the facilities provided. Only attraction is the proximity to town and there are lot of eating joints nearby. But there are many other properties nearby which would be at a much lesser price. Previous day's dishes could be seen in front of the rooms even during the next day afternoon which shows the kind of hygienic standards maintained by the hotel. Final recommendation - Please go for this only if there are no other option.

First day they given me a room where almirah gate handle broken, side table, table, dressing table drors very tight and handle broken. Bad service, then after long fight they have given me other room which was much smaller and in that room toilet seat was broken )

Great @ least price. Near to city and all sites in munnar. EASY to reach central city of munnar. Fine services good behaviour