Management de l'hôtel très décevant. Ils jouent avec l'honnêteté des clients. Ils chargent la totalité du séjour bien qu'à l'arrivée je les avais prévenu que j'allais quitter deux jours plus tôt. J'ai été honnête en leur payant la totalité mais le management n'a pas voulu jusqu'au bout me rendre l'équivalent de deux nuits (250€). Non professionnel et pas d'empathie et pas d'écoute du client Je suis un client insatisfait,tres déçu de n'avoir pas ete écouté
翻譯
訪客用戶
2023 年 9 月 8 日
Greetings from Dubai ! My mother & myself were impressed by the friendly & attentive behavior of Reception staff. Special thanks to Ms. Rita & Mr. Farookh for doing a wonderful job, always with a welcoming smile which was truly refreshing. Thank you to Housekeeping & Room Service for their on-time response. One suggestion would be to have Non-Slip grip stickers or mat for Shower floor. Breakfast was good & aesthetically pleasing ***** with the restaurant ambience but will prefer if menu is changed to make it interesting daily for long staying guests. See you on our next trip. Keep up the good work :-)
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訪客用戶
2024 年 6 月 14 日
I coming every year I like to stay here with friendly staff Good restaurants good breakfast Comfortable to travel every were Frount office staff is so nice and friendly nature Siddhi is so silent Ms. Khushi also so beautiful And mr . Danish and Rajesh also so corporative Over all services are good 👍😊
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訪客用戶
2024 年 6 月 9 日
Hotel was very good with supporting staff.Thanks for such a nice hospitality,the food was very tasty,my whole team liked the food,next time when I visit Mumbai I would definitely prefere to stay in this hotel, cleanliness is also very good.
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訪客用戶
2024 年 6 月 8 日
Stay was excellent, staff is very supportive and helpful. Khushi , Siddhi all are excellen, In restra Satish is excellent... Location of hotel is very convenient.. Rooms are clean.. Tariff is reasonable... Nice property for family stay...and corporate events
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訪客用戶
2024 年 6 月 8 日
Hotel heritage is an excellent place to stay. The rooms are very clean and well maintained. The breakfast spread is really amazing with healthy options as well. They have been my regular place to stay since 2023. A shout-out to Siddhi for a very smooth check in and check out experience. She is excellent at her job. Will definitely be visiting soon again.
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訪客用戶
2024 年 6 月 8 日
The room is neat and clean.. well maintained... breakfast also good and hygiene..overall it is best.. its located near by station. staaf also nice and good . happy with the stay khushi and siddhi help for the check out ..ill come again . polite staff and price also less
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訪客用戶
2024 年 6 月 7 日
The hotel offers a prime location, making it easy to explore the city. The staff are exceptionally friendly and always ready to help, ensuring a pleasant stay. Clean rooms and excellent service make it a top choice for travelers. Highly recommended for both business and leisure.
翻譯
飯店政策
入住及退房時間
入住:14:00 後
退房時間:12:00前
櫃台招待時間:24/7 全年無休
兒童政策
這間飯店將為兒童安排部分房型。
嬰兒床及加床政策
所有房型均不可加嬰兒床。加床政策視房型而定。請參閱相關房型政策。
早餐
類型亞洲風味
年齡
費用
成人
免費
額外早餐費用並未包含於總價內,請於飯店另行支付。
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住宿描述
開業時間:1975
裝修時間:2013
客房數量:96
坐落於孟買市中心的文化遺產舒適飯店,會讓您在孟買擁有別樣的體驗,開展一段難忘的旅行。飯店地理位置優越,駕車至比酷拉站僅需400m 。旅客們會發現Gloria Church、Bhau Daji Lad Museum和孟買城市博物館距離飯店都不遠。飯店佔盡地理之宜,Mahalakshmi、Baaya Design和Haji Ali Sea Face離此都很近。