納瑪斯泰孟買背包客旅館(Namastey Mumbai Backpackers)

It saddens me to write this given how excited I was prior to arriving in Mumbai. I was barely welcomed on arrival, forced to remove my shoes and put on communal sandals. The smell of the shoe rack was disgusting. The mattress had urine/sweat stains on it, which was revolting. Still, I was willing to overlook this and try to enjoy myself. The room lights were on constantly through the night which reduced sleep and people were coming and going through the night making myself and my wife uncomfortable. I had to ask the ***ager to turn off lights and turn on AC at 1am due to it being unbearable. Another evening one guest had an anger episode which meant he was banging and throwing things in the room - very distressing. On one occasion, I noticed the staff going through the belongings of a guest with no regard. I know they will deny me staying here but I know I stayed here, Giles doesn’t lie. I hope they get the improvement points as this hostel has so much potential and I would love to see it flourish. ***y thanks, Giles

Rats, rats, rats. Rats everywhere around the building, in the room, and in the communal kitchen. Told the ***ager that there was a rat in the room. He shrugged and didn’t seem to care. When I pressed the issue, he opened the door, looked in and then walked out. The majority of the positive reviews are fake. This place is only stayed in by long term Mumbai workers. AC off during the day and mattress very hard. Felt like a prison cell After years of travel and hundreds of hostel stays, this one is by far the worst.