聖克魯茲快捷住宿飯店(The Aarya)

Good Hotel and the rooms themselves are also good, but the approach and service were utterly inadequate. Though, both the cafe boy and the service lad were really helpful. Additionally, there is no lift facility. Every day, after cleaning the rooms, they give out two tiny mineral water bottles on their own time, while we go sight-seeing, but they stick on their baseless rules !!! When we requested a bottle at 8 a.m., they rudely refused and said we may put the same after cleaning the room. We explain that we will go out daily early in the morning and return at night after 12 o'clock every day, but they never make an effort to comprehend. They are beloved Sai baba's follower. Love and respect to them..Pranam and Salute to them all...but Sorry friends, review should be true and without malice.

Walls were smelly, linen weren't clean, room was full of moulds and there was lot of noise. I was travelling for the 1st time, so did this mistake. You can get better options at this budget. Only good point was there was a market outside the hotel.

Property location is good, complementary breakfast is also good, but the hotel have no restaurant we have to order the food through phone and they serve the food in the room, by that our choices were limited and we are not able to taste various items. The most important is that the bed sheets and pillow covers were not washed and that is defenenitely used by other guests with a fowl smell. We use our own linen. I don't prefer this property in future.

Good location, lift is not there so climbing step with luggage might be a problem for people having health issues. The building has upto 2 floors. Service is quite good and they don't have inhouse restaurant, everything needs to be ordered from outside.

Average stay, room needs maintenance mirror was rusty and broken, washroom exhaust was hanging by the wire that had to be fixed. Staff was fine. Not a recommended stay for couples or family.

The rooms and the staff were good. There should be a lift. Breakfast was also nice. Near to the railway station.

The hotel is located just 1 km away from the local station which is very convenient. Also there are medical shops and a supermarket store within 300m distance. Now coming to the rooms, even the basic room is quite big and spacious as well as very neat and clean. The staff is also very helpful and minds its own business. Since santacruz is near to middle on the western line and this hotel is just 1 km away from the local station, i highly recommend this for stays as it becomes very easy to travel in mumbai using local.

Staff was very courteous and they even gave us free breakfast which was not part of our booking. That was really a nice guesture.

1. Bed is not good 2. The room has a bad odour 3. Bathroom taps are not working properly 4. Bathroom drainage is not working 5. Towels are not good