烏魯班巴山景

Doesn’t meet Belmond expectations. 1. Food is average, the same we had in a small village, change a chef, not tasty at all. 2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible? 3. Welcome is not in Belmond style: no champagne or good chocolate. 4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking???? 5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst. 6. Stuff is not well trained, communication is super artificial. Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.

我們真的很享受我們的住宿,工作人員就在火車站台迎接我們,步行我們到酒店,經過長途涉,非常方便周到。酒店乾淨,舒適,舒適,真正感受到對客人的關懷。 參觀馬丘比丘後,即使在退房後,我們仍然有足夠的時間在火車前。工作人員親切地允許我們在大堂等待,充電我們的手機,使用Wi-Fi,這非常有幫助。 我們強烈推薦這家酒店!

我們在蘇馬克馬丘比丘酒店的住宿非常棒。酒店是新的,維護得很好,是訪問馬丘比丘之前享受舒適休息的理想場所。 從我們到達的那一刻起,服務熱情周到。一名工作人員在火車站等我們,並在出發時協助我們把行李送到酒店和返回車站。我們的房間很舒適,牀提供了急需的晚安。 酒店也很方便,距離馬丘比丘的巴士出發點步行不遠。入住期間一切都解釋清楚,退房過程同樣順利,組織良好。 總體而言,蘇馬克馬丘比丘酒店提供優質的服務,舒適的住宿和便利的位置。我們強烈推薦給任何尋求放鬆住宿的人,然後訪問馬丘比丘。

在奧拉納塔伊坦博的優越位置。離主廣場步行約5分鐘,離火車站15分鐘。通往酒店的路線沿着一條狹窄的石頭,崎的小路,所以出租車或科萊蒂沃斯將把你送到主廣場,你必須走其餘的路。入住和退房很簡單,主人是可愛的人。早餐很基本,但橙汁和水果新鮮美味!房間本身很溫暖,陽台朝山。牀很舒服,有額外的毯子。浴室有點小,但經過漫長的一天徒步旅行後淋浴很好。會推薦,一定會再次入住!

酒店就在火車站!坐火車到馬丘比丘非常方便。然而,這是一個生態小屋 - 100歲,感覺就是這樣。沒有設施可說,酒店內的餐廳非常有限,特別是素食選擇。  房間裸露,地板和牀都嘎嘎作響!!(我說這是一個世紀了嗎?)浴室非常基本,更像2*酒店。傢俱水平再次基本。  我付了425美元一晚,感覺很糟糕。絕對不值得這個數額。  服務-前台和所有工作人員都非常熱情友好,所以真的很好。  乾淨衛生非常乾淨的酒店。

Besides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service. The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out). They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.

服務非常好，位置也不錯距離景點跟進，由於是淡季酒店給我們升級了超超超超大的床，第二天早上也是按照時間專門給我們準備了早餐，除了自助餐可以單獨讓幫忙煎蛋吃。前台也是非常有耐心的解釋了在哪裡，怎麼買上馬丘比丘的車票。

在主街上，位置真的非常好，離車站很近（鐵路兩站中間以及馬丘比丘巴士旁邊），前台很熱情介紹注意事項以及各種提醒，1F是知名餐廳（住宿有提供10%off折扣） 2F可以休息，3樓住宿。

感恩自己如此會選擇酒店。這家酒店一定會讓你驚喜的！位置絕佳，離火車站大巴站三五分鐘步行。周圍全是餐館、小賣部，一進酒店房間一股溫馨的香味撲鼻，很衛生很方便，很舒適。服務超級棒。秘魯人很善良純樸，樂於助人。那些給如此差評的，我覺得很好奇。其實出門在外自己也要注意和善豁達的對人，自己平和了，遇誰都順心。絕對推薦這家酒店！

在馬丘比丘這個地方，能有乾淨的，早餐熱乎的已經不容易了，不然住隔壁歌瑪或者貝爾蒙德吧，根本住不上。這個還是性價比高了