康提山景

房間乾淨，舒服。大堂和泳池周圍坐着很舒服，可以發呆一整天！周圍環境很好，酒店旁邊有一個湖，對面有座小山丘。早上起來聽着小鳥在歌唱，對了，這邊有很多烏鴉😄

各方面設施、服務都不錯，當地連鎖，品控管理也都在線。 斯里蘭卡全程最豐富最好吃的早餐。有自己獨立停車場，有泳池。性價比賊高

kandy 傑特威畫廊酒店 安靜舒適的休憩之地，服務細節有待提升 入住了Kandy的傑特威畫廊酒店，總體來説是一段令人放鬆的體驗。 酒店的房間寬敞明亮，配有陽台，我很幸運地住到了正對泳池的房間，視野極佳。房間的舒適度很好，每天早上醒來，推開陽台門，眼前就是泳池和遠處的大自然，十分愜意。酒店靠着斯里蘭卡著名的馬哈維利河（Mahaweli River），周圍的生態環境非常好，空氣也非常好。經常能看到各種鳥類和鷹，非常適合喜歡安靜和親近自然的人。 泳池是我最喜歡的部分。幾乎全天候開放，清晨或傍晚游泳時，感覺整個泳池和天地都屬於我，讓人倍感放鬆。餐廳也正對泳池，用餐時既能享受美景，又能感受到自然的靜謐。每天早餐後，我都會坐在平台上看書或處理工作，氣氛安靜，温度適宜，回想在整個斯里蘭卡20多天的旅程中，這裡是為數不多讓我能安心讀書的地方之一。 酒店距離市區較遠，可能對希望探索Kandy市區的遊客來説有二三十分鐘的開車時間。其次，服務細節的專業度還有提升空間。例如，入住時有服務人員表演當地舞蹈，但明顯有些敷衍。之後，酒店安排了一位專屬服務員，並遞給我一個手機供隨時聯繫，但她的服務顯得比較生疏。例如在房間時，我問窗簾是手動還是電動的，她回答是手動後，演示了一下又拉開了窗簾，而當時已是晚上6、7點，天色完全黑了，完全沒有打開的必要。同樣一位服務員，每天早上吃早餐時，都會問我要吃什麼。我説吃麥片時，總會問是加椰糖漿還是蜂蜜，而我連續四天都選擇了椰糖漿，但每天還是會被重複詢問。都是小事，但也可以看出服務更多是一個形式。 總的來説，Kandy的傑特威畫廊酒店是一個適合放鬆和親近自然的地方。它的房間、泳池和周圍環境都很好，性價比也高。如果能在服務細節上進一步完善，主動、貼心地去服務，整體體驗會更加令人滿意。 A Peaceful and Comfortable Retreat, but with Room for Service Improvement I stayed at the Jetwing Kandy Gallery during my visit to Kandy, and overall, it was a relaxing experience. The rooms are spacious and bright, with balconies. I was fortunate to have a room overlooking the pool, which offered a fantastic view. The room was very comfortable, and every morning, I enjoyed waking up, stepping onto the balcony, and soaking in the tranquility of the surroundings. The hotel is located by the famous Mahaweli River, and the natural environment around it is excellent, with frequent sightings of various birds and eagles. It’s a great place for those who love peace and nature. The pool was my favorite part of the hotel. It’s open almost all day, and swimming in the morning or evening felt like having the entire pool and sky to myself, a truly serene experience. The restaurant also overlooks the pool, and dining there offers both visual and sensory enjoyment. After breakfast each day, I would sit on the terrace, read a book, or work. It was quiet, and the temperature was perfect—not too hot. This hotel was one of the few places during my 20-day trip in Sri Lanka where I could truly relax and enjoy some peaceful reading time. However, the hotel has some shortcomings in its service. First, it’s located quite far from the city center, which might not be convenient for those looking to explore Kandy. Second, the quality of service felt unrefined. For example, upon check-in, staff members performed a traditional song and dance, but it felt half-hearted. Later, I was assigned a personal service staff member and given a phone for direct contact. However, the staff member seemed inexperienced. For instance, when I asked if the curtains were manual or electric, they demonstrated how to close them but then reopened them, even though it was already 6-7 p.m. and completely dark outside. These small details reflected a lack of polish in the service. Another minor issue was at breakfast. Every morning, I chose cereal and was asked if I preferred coconut syrup or honey. I answered “coconut syrup” every time, but the staff still asked me the same question every day. While it’s a small matter, it suggests room for improvement in their service process. Overall, the Jetwing Kandy Gallery is a great place to relax and connect with nature. The rooms, pool, and surrounding environment are excellent. If the hotel could enhance its service details, such as being more attentive to guests’ habits and preferences, the experience would be even better.

這家酒店雖然評分不高，但我覺得整體還是蠻不錯的。下次還想來住。 服務：前台的小姐姐又漂亮又熱情，送我們到房間後會詳細講解每個服務和設施。 設施：酒店的泳池俯瞰特別美，很喜歡。 環境：酒店蠻大的，路有點複雜，一定要有人帶去房間認一下路才行。

一言難盡！當時選這個酒店是因為説是美景排行第一的5星酒店，後來外網一看是個4星酒店，實際體驗最多4星了。接下來我展開詳細説一下： 1. 酒店預訂管理混亂。預訂時註明需要2張床不要大床，晚上抵達長途跋涉已經很累，打開房依然是大床。和前台溝通希望換房告知豆預訂滿了無法換，衹能派人拆床。等了20分鐘無人，又走到前台理論，派了前台人員陪我們又走到房間（毫無意義的舉動，既不換房也沒幫我們拆床所以陪我們來回走一遍是刷步數啊？） 2. 姍姍來遲了個滿身是汗的男服務員當拆床墊一腳還踩在床單上，圖片為證，實在太累無力去理論，我給攜程客服也留言了。房間也很小設施陳舊，所以真的不是5星。 3. 餐廳外時不時有小強，自助餐看似豐富其實難吃啊、嗨不如上一站的孟加拉，回來去住了科倫坡的萬怡才知道其實還是這家廚房不行。 優點是酒店環境真美，山景無敵了，陽台時不時有猴子經過。 結論希望酒店加強管理，希望攜程加強供應商考核和評星。

Very nice hotel. Clean and modern but the best part is the location. Close to temple and lake

Está muy lejos de Kandy, centro en medio de una montaña sin acceso a Uber ni tuc tuc, el recepcionista se aprocha y te cobra 2500 (9 euros) rupias por acercarte al centro, Las instalaciones son correctas la casa es nueva y la cama cómoda pero no es conveniente. Desayuno bueno se adapta a ti pero la ubicación es un gran problema estás atrapado en la nada

牀很舒服。景色很棒。工作人員非常友好。位置離市中心很近,但上山非常非常安靜。食物很好,除了羊肉。不要點羊肉,它只是堅硬的脂肪肉,除非你想感覺到你在嚼一塊舊口香糖。

休息得很愉快,在茶園裏與自然分居,子來訪

本來訂的Grand，誰知道入住前被無理由取消了，真的很無語，然後當時在遊玩就衹好被迫換了這家，這家也就環境不錯，可是位置太偏，周邊啥也沒有，本來kandy就是山城，吃飯就不方便了，山頂其實看的整體景觀並不如我之前訂的，其實啥也看不到，因為出去吃飯路過，grand位置絕佳。房間設施老舊，房頂都牆皮起泡，服務還不錯，房價偏高，性價比不高。早餐也是點單的。