夏洛特市中心希爾頓逸林飯店及度假村(DoubleTree by Hilton Charlotte City Center)

Uptown Charlotte, was clean but to start, the service was bad from the front and the valet wasn’t available to trucks, the garage is super tight and low clearance so wouldn’t recommend being a personal vehicle here. The beds and towels were crunchy but at least the location was ok.

There was construction going on at time of our stay, so could hear work above our room during the day, but otherwise enjoyed our room.. Clean & comfy bed, nice shower, great location.

Came for the weekend football game. Service was excellent and friendly. Close to plenty of places to eat and drink. Would definitely stay there again!

My stay at the hotel was very comfortable but I was surprised to find that the hotel does not offer a complimentary bottle of water which I think is a must for a traveler coming from far off places. I have to go outside searching for a water bottle.

Really lovely hotel close to everything!

Paid for room on credit card, then when checking in got hit with a 30 parking fee. Never was told a 100.00 security free was added untill i got a notification from my debit card that i paid 130.00. J.j never told me about the security frwe while checking in ...

We arrived and were told there was no reservation under our confirmation number. I showed them my email and was told that my room had been cancelled? They were able to get me a room but I was charged $60 more than was originally reserved. I went to the front desk and they were able to credit back it to my bill. The rooms seemed nice but we soon found out that nothing worked and the room wasn't clean. My daughter took a shower and there was zero drainage. There were disgusting particles floating around along with hair, etc. We had to use all of our room towels to try and mop all of the excess water that came out onto the bathroom floor. After calling maintenance/housekeeping twice, and trying to scoop up the water with our ice bucket-45 minutes later they arrived. Housekeeping brought more towels and maintenance came with a giant shop vac. The water was ****** up but then I was told he'd need to get tools to clear out the drain. He left multiple times to get multiple tools over a two hour period. The electric snake/clog opener was extremely loud. Now it was 10pm and we just needed to sleep to be ready for competition early the next morning. The tech told me that the drain should be clear enough to at least have a very quick shower. Seriously? I just paid $250 for night and not able to relax for 5 minutes after a long car ride and now no shower either! The next morning we tried to shower and water was still overflowing in the bathroom. In additon, our HVAC unit was flooding!