高山度假民宿(Alpine Retreat Mt Buller)

If you want to stay at a place that provides a room with mould, dirty cutlery, the soggiest pizza you’ll ever eat in a restaurant and a bar so noisy that you won’t get to sleep until 2am, then this is the place for you!! Definitely do not recommend if you have children, or just prefer going to sleep at a reasonable hour. Property itself is extremely outdated and in dire need of TLC. Do yourself a favour - spend the few extra dollars and stay somewhere else.

Had dinner here one night. Food was excellent. The place is a bit dated etc as are many others on the mountain but the food was delicious. I had the fettuccini prawn tomato chilli dish which was just perfect. We also had the soup of the day which was literally the best pumpkin soup we’ve ever had. Kids chicken and chips as expect except were more fish shaped pieces than nuggets but same same! Staff not so smiley but that’s the only complaint. I would recommend for a place to go for dinner with a group or family for sure.

This place is very dated, but came expecting that. What we didn’t expect was the revolting state of room, and attitude of staff. We arrived at 5pm (during their so called opening hours) to a post-it note and key at reception which apparently was our check-in. After finding no staff to offer any directions, and unanswered calls to the after hours mobile, I enquired at the bar for some assistance. The rudest, most horrible people I’ve ever encountered. We eventually got to our room, to find blood on the floor of our bathroom, a dirty toilet, and a bin that hadn’t been emptied from previous guests. Kids used the pool (against my better judgment) and dived to find a beer bottle cap on bottom of pool. Manager was in the spa at the same time, who laughed and said it was his. He then collected his collection of empty beer bottles and hung around the pool and surrounding bathrooms.. weird! Mould everywhere! Jacket stolen from drying room. Bins overflowing everywhere. The pits! Spend a bit more and stay elsewhere!

冰箱裡有以前顧客的剩菜和腐爛的食物。早餐是收費的，但只提供牛奶、咖啡和麥片，床的質量很差，有春天的感覺。浴室很髒 很多頭髮 房間很髒 很吵的酒吧半夜還在放音樂

Amazing staff and great location within walking distance from the main slopes. The pub atmosphere is the best on the mountain and the food is incredible. I’d highly recommend this to anyone of all ages with plenty for the kids. The rooms were also spacious and very clean.

Great rooms for the price, thriving pub atmosphere and as close to the village as you can ask for! Along with great food and staff! Couldn’t recommend more for any stay as there is plenty of family amenities as well and lots to offer for a young person

Awesome accommodation, really friendly staff with great service. Very accommodating with our luggage while checking in and out. It was also the best bar on the mountain and the food was delicious.

Great atmosphere in the main bar area and the food was also fantastic, everything was neat and tidy and the staff made sure we were all looked after, would highly recommend that anyone looking to stay with friends and family make it this place.

The hotel is quite old but clean and tidy. The staff were very friendly and helpful. There is a restaurant and bar on site. It is close to the village and has a ski run right across the road. It is quite cheap compared to other accommodation. We have stayed here three times, however it has been 10 years since our last visit. Previously it was mainly families and now there are still families but a lot of young people. The bar is open late and there is a lot of noise past midnight. I couldn't sleep until the bar shut due to the noise. If you want to party and stay up late this is the place for you but if you want to get to sleep before 1 a.m this is not the best place to stay. Probably has more of a back packers feel.