威爾伍德阿姆斯旅館

Visited here as we popped in for our Sunday lunch when we out on a day trip. Food was lovely and could not faulted with an alright price. But 6 weeks later we received a letter through the post for a parking ticket for parking in the pub carpark for £100. Apparently we should have entered our registration into a machine at the pub and the staff should have advised us of this but failed to do so. Did not see any signs up advising to do this and feel totally robbed of our money. Phoned the pub and they had a "tough" sort of attitude towards us. Being pensioners, felt threatened by the civil action letter and paid straight away but speaking to my son, we could have contested it but felt scared to do so. Just thought I'd bring this to peoples notice as a nice meal out could turn out to be very expensive. Will not be back.

Very rude & unprofessional. Waited several minutes to ask for a table to accommodate dogs & ourselves Finally got a ladies attention & asked for a table,10 mins later she came back & said sorry we can't accommodate a table for 5,so I asked if we could split& have a couple of tables??? Eventually we were seated with 2 tables. Husband went bar to get drinks while rest of party viewed menu. 2 members went & ordered their food with a chef pacing up & down chuntering to rest of the staff. I then went to order ours which the barman took our order,told me how much rang in the till to then say sorry carvery only. Obviously this was a last minute decision which I believe come from the unprofessional chefs. So we asked for our money back for the meals which the other table had ordered,luckily they did. Why didn't they say it was carvery only as we wouldn't have even ordered a drink.Also this pub should be serving meals til 7pm & it was only 4pm god knows how the chefs would cope. Can't believe how staff get away with rudeness & so unprofessional, maybe he needs career change. Disgusting....

Booked a room here as part of our coast & castles bike ride, secure bike storage in outside yard. Room clean & spacious, we had evening meals and breakfast the following day all hot & tasty, served by friendly staff. The place was busy on Sunday with a popular Sunday carvery.

Just awful, only people in eating, the fries were limp and cool as was the peas the toasted sandwich was crisp on the ends and soggy in the middle, steak over cooked. This is the second poor food we have had there won’t be a third

A lovely pub, which I've visited on several occasions. Unfortunately, they saw fit to to appoint Civil Enforcement (CE) to manage their car-park, unbeknownst to me. So when I visited recently, I parked as usual and went in for a non-alcoholic drink. Lo and behold, two weeks later, I received a parking ticket for £100, reduced to £60 if I paid within 14 days, for not registering my number when I went into the pub. Nobody in the pub informed me of the change and that I needed to register. I appealed to CE, providing evidence of my purchase and confirming that I had parked legitimately, but they rejected the appeal. It was my responsibility to read the signage informing me of my responsibility. They did say that they would reduce the fine to £20 if I paid within 14 days. Needless to say, I won't be going there again.

Three adults and three dogs looking for a late lunch. We had been refused at another establishment because of the dogs. We received a lovely warm welcome at the Wellwood Arms. The food was excellent the dogs were given water and around it was a lovely visit.