湖泊度假村(Lakes Resort)

Compared to others we have stayed in, in the area, quite disappointing. Insufficienct “extras in the bathroom “, although it was serviced appar**ents we did not receive any service at all, people smoking and congregating outside our room, very noisy room from traffic and vending machines. We will not use this motel again.

房間很小。早餐不像廣告上說的那樣，餐具和咖啡杯都很髒，花了 1 天才拿到免費無線網路密碼，就像接待處的密碼一樣。整體體驗非常令人失望。不會推薦或再次入住此飯店。預訂了 3 晚，但 2 晚後離開

清潔人員很友好 - 但顯然不知所措。深夜的噪音令人恐懼。其他客人站在周圍抽煙，一大群人，人們敲打我們靠近電梯的休息室窗戶。外面音樂吵鬧，其他客人大喊。顯然沒有保全來強制執行晚上 10 點後禁止喧嘩的標誌。我們的單位內部不是很乾淨。我永遠不會再住在這裡。

糟糕的！我們預訂了他們的頂層套房，到達時發現我們的套房在 36 度的天氣裡沒有空調。然後電梯壞了，所以每個人都使用消防出口的樓梯，樓梯又濕又滑，因為所有濕透的孩子都在游泳池裡跑來跑去。然後我們吃完午餐回到飯店，整個飯店都沒有電了。 工作人員非常不專業，整個混亂的情況處理得非常糟糕。 晚上10點，還沒停電，我們就收拾好東西，退房回家了。 房間佈置得很便宜，絕對不值得這個地方每晚的收費。 不要被“湖度假村”這個詞所欺騙，因為它離它很遠。我們住過更好的三星級鄉村汽車旅館。 即使在這一切之後，我們仍希望管理層第二天打電話來試圖解決問題或提供退款，但我們沒有聽到任何消息。 我們永遠不會推薦這個住宿！

前台的那位女士很可愛。否則，Lakes Resort應該是您最後的度假勝地。到處都是濃密的深色毛髮，床上有部分靴子痕跡，到處都是痕跡和灰塵……儘管他們的網站上保證了清潔度並製定了政策，但他們在這方面是懶惰和矛盾的。抵達後（而不是其他地方），您將被告知要洗碗，並在住宿結束時將垃圾放入酒店前面的垃圾箱。我們離開這些事情是為了休息一下，單間公寓每晚 400 美元，我想這已經包括在內了。床中間下沉，床底下有一個未隱藏的支架，在床底下扭曲，這對我們的安寧睡眠來說是最不重要的問題…它一定被認為是有嬰兒/兒童的大家庭的避風港，因為到處都有關於噪音的標誌，但沒有什麼區別。半夜有人互相喊叫，黎明時分，大人小孩都互相尖叫。為了留在其他地方，花更多的錢——甚至雙倍——是值得的。

I would never stay here again. The description of the bedding is misleading. Toiletries were not replenished, floor was wet and a hazard. Terrible service.

Words of an advice, Don't stay there!!! The room given to us stunk of cigarettes smell. We asked the hotel to change the room and the hotel refuses. Under no choice, we had to reject the booking. Then the hotel lied yo us that ******* would charge us cancellation fees. I told the hotel that I wasn't cancelling my booking. Instead, I rejected the booking as the hotel failed to provide a clean room. The hotel refuses to resolve the situation and told us to wait until next Monday to brush us off. We were just tourists there and who would stay there until next Monday to sort things out?! Hence, I had to ask ******* to step in to resolve the issue. Finally the hotel gave us another room which didn't stink of cigarettes. Overall, the room's tidiness level is poor. Lots of signs saying that we would be fined if we don't clean the room. With the fact that the hotel lies to us about cancellation fees, we were under a lots of stress staying in the hotel and tried to make sure we clean as we go to avoid hectic fines. Overall, the facilities and the room conditions are pretty bad and require some maintenance.

The lake and view were magnificent! The property was ok, we were only there for one night it wasn’t perfect as the blinds were broken the maintenance person was called, but never came. The pool was dirty. The apar**ent was not cleaned properly. This property has got so much potential to be amazing as the views are beautiful and the building is still new. It just needs a bit of tlc

The first room we checked into was not very clean so they moved us & the next room was better.