切裡波因特伊克諾旅館(Econo Lodge Cherry Point)

To start off if I could give this place 100 negative stars I would. I used trip.com to book a room for a friend. Of course the booking said non refundable, not a big deal. My friend has been on the road for 5+ hours driving. Just wanted some where to lay their head for a few hours. My friend went to check in. After waiting 30 minutes trying to check in. The front desk said that the temporary card the secondary party gave them declined. She tried it three times and said it wasn't anything that she could do. I told her don't worry about it and to void the room. My friend was going to find somewhere else to stay. So an hour and a half went by. I just happen to call trip.com about my refund. They contacted Econo Lodge Cherry Point Havelock, NC to find out what happened. Trip.com got back with me telling me the charge went through finally. Umm, funny thing is Econo Lodge Cherry Point Havelock, NC not once called saying anything about the issue was taken care of. So why in the world would this so called establishment ran a room charge for someone that is not going to stay there. When I called this morning to speak with the manager. She said that I had until 4 pm to cancel the room. Someone please help me with this. If I booked a room at 10 pm for the same night until 10 am the next day. How in the world am I going to cancel if it is after 4 pm. All I can say I am out of $100 because the staff and manager at Econo Lodge Cherry Point does not know how to successfully run a business. I work really hard for my money and to be cheated out of $100 just isn't right. So I guessing if anyone wants to book a room here don't. Spend the extra money go to Hampton Inn or Holiday Inn express. Their rooms a whole lot nicer and staff is amazing. Cheap is not the way to go.

The stay was okay I wasn't complaining about that it's just the false advertisement when I looked at the site it show different looking really nice but when I went into the room it looked like someone just threw it I've ass together

Dirty dingy and giant gaps in the doors I think I got tetanus from just sitting on the bed. There was so many holes in the blankets. Smelled funny coffee stains on the sink counters. Nasty bathroom it was literally disgusting.

The beds seemed clean. Towels were clean but dingy looking. Paint and ceiling was peeling. Mold in the bathroom and wood trim was rotted. Has potential to be a good motel, but just needs updating. Last night at the hotel I saw several roaches.

Roaches were everywhere in our room, especially in the bathroom. It was a nightmare. Noise was unbearable and non stop. Doors slamming, people arguing loudly, and my wife and I were actually scared, I was happy with the office manager who identified with the dead bugs and stated to me she’d write a report and encouraged me to get in touch with ******* and demand my money back.

Bathroom and room was dirty, found roaches both alive and dead, bedding wasnt clean, all of this as housekeeping just left after checking in. Too expensive for what this is. Wouldn't stay again.

Staff were helpful and friendly. The bed was comfortable and clean. It was quiet of street noice. The facility is old and very worn, some rotting boards around the base of building in places. There was no working smoke detector in our room, and the ground floor window did not lock. Wall lamp shades were broken. If I was a woman traveling alone, I would not stay here, I would not feel safe on the property. The surrounding neighborhood felt safe enough, but the property just felt sketchy.

The lady at the desk was very nice and very kind. The first room we were placed in was visibly very old and the air conditioner would not come on. We went back to the lobby to see if perhaps we were not turning it on properly and she took the time to come up to the room to check it out. It was indeed broken, so she returned to the lobby to find us another room. She came back with a couple so we went to the second room to check it. No electricity! She took us to a third room, which appeared to be in either a newer area of construction or recent renovation. It was completely clean and the ac worked. I appreciated her staying with us until the matter was resolved. We did not have to make multiple trips to the lobby and at 10 pm with two kids that was important!

Had issues with the room I booked. Got a new room and it has issues as well.