SureStay Plus by Best Western Montrose

The hotel building is fine but be warned, there is no elevator and no sprinkler systems. There was NO: Breakfast buffet, NO Hot Tub, NO Heated Swiming Pool, NO operating CABLE. There was one ice machine for both buildings! Things happen, I get it, but be sure that the information you advertise is accurate! You charge me for it, I expect it!. In addition to this, we checked in after 5:00PM and the first room we were given had not been cleaned at all and the bed was *****ped and the room smelled. The manager had another room in another building across the parking lot! Please, be sure that the information on TRIP.COM IS ACCURATE!

Camera spaziosa, molto calda anche se fuori neve e freddo, pulita, doccia ottima, wifi buono, eccellente la piscina interna riscaldata molto pulita. Colazione ottima, oltre al solito da motel anche uova salsiccia e patate. Personale gentilissimo. Hanno spalato la neve dietro la nostra macchina ed erano sempre disponibili. Assolutamente da consigliare!!!!

El personal fue muy amable.. la alberca limpia.. el hot tube cálido .. ahora es mi lugar favorito

Extra 100 convenience fee was unexpected.

This was a great unassuming hotel. We’ve stayed in Montrose once a year every year for 30 years for business and we have been to about every hotel in the area and this was the best one we’ve stayed at in all that time. There was a deposit that I was informed of probably 3 times before checking in. The manager was extremely kind and helpful. Everything that was within his control was extremely well taken care of. The pillows were great bed was a little hard for my liking but the room was so clean. We stayed in the family suite and it was perfect for my family of six. Best bang for my buck. We will likely stay here again next year. Check in was a breeze and it was nice and quiet through our stay. I definitely recommend staying here.

Recently renovated and really nice! The rooms felt new/fresh and the staff were efficient and friendly.

Doors to building were not secure, room was really cold and room air heater was really noisy when it finally worked. Room was slightly dirty and smelled bad.

The name is not as listed. They changed the name about a year ago. The staff was friendly enough to work through the booking problems.

There was no security lock on the building and the one on the door of our room was broken. The refrigerator was really loud, had to shut it off. A kingsize room but only one chair, asked for one more but couldn't get one. A dangerous shrub blocking the road view at the exit. Pathetic breakfast - half a loaf of bread, no other pastry or bread and only four tables - had to wait to eat. The wifi wouldn't work in the back building no matter what we did - not our laptops problem. Overall condition was a bit shabby and needed work - not a good brand representation for Green Tree. I hope they can get it together as it is a good location and has potential.