精準的塔萊·波吉奧阿拉薩拉(Precise Tale Poggio Alla Sala)

O hotel é absurdamente maravilhoso, as fotos disponibilizadas no site, sao muito inferiores ao que realmente é o hotel… eu ficaria nele todas as vezes que eu for a Itália, só tenho a agradecer todos do hotel, vistas lindas, quarto e hotel muito acolhedor e aconchegante… eu moraria lá, e minha esposa ficou encantada com as joaninhas 🐞 no quarto!

Entre os cinco hotéis em que fiquei na Toscana, este foi o que mais expectativas nos gerou, mas acabou por ser o pior. As instalações não correspondiam, de todo, ao padrão esperado de um hotel de 5 estrelas: As piscinas estavam encerradas e não eram aquecidas. Só pudemos aproveitar a piscina do spa, que é muito pequena em relação ao tamanho do hotel. No quarto triplo, apesar do piso térreo ser bom, o do andar de cima apenas tinha uma cama, nem tomada para carregar o telemóvel estava disponível. Esqueceram de colocar toalhas e roupões para 3 hóspedes. O serviço de atendimento ao cliente também deixou a desejar. Ao jantar no restaurante, apesar de haver lugares disponíveis na área mais nobre, colocaram-nos no bar, numa zona mais isolada, fazendo-nos sentir excluídos. Os quartos ainda apresentavam limpeza inadequada, e a equipa parecia despreparada para lidar com preocupações dos hóspedes. A resposta do hotel à situação dos insetos, após encontrar mais de 20 no quarto, foi afirmar que isso é comum e não há solução (sendo que nos outros 4 hotéis na região, não tive problema com isto). Recomendo que o hotel reveja os seus procedimentos de limpeza, manutenção e treino da equipa para garantir que futuros hóspedes desfrutem de uma estadia mais confortável e alinhada com os padrões de um hotel de 5 estrelas. O que surpreendeu-nos foi o jantar da meia pensão, que estava espetacular e muito bem servido. O café da manhã também é bastante completo. A área externa é linda.

Our stay at the property was wonderful, especially considering it was the countryside. The hotel staff was extremely hospitable and responsive to any of our needs whether it was getting additional water or catching a cricket in our room. The view 360 from all sides of the property is beautiful! The resort is a bit secluded and a 20min drive to the nearest city, but was close enough for us to explore multiple cities during the day. Otherwise, there’s a restaurant on property to enjoy any meal. The gym and spa have a spectacular view. Would certainly stay again on our next trip.

We had a disappointing stay here. The price of the room (almost $600 per night) and the location/condition of the room is what was so disappointing. Our room was big enough, but almost no storage area for clothes and none for luggage. So within an hour our room was messy. Then the sink was clogged and our shower connection was loose so water shot in all directions. I complained and they fixed the sink, but not the shower. Also, our room was right on the driveway road with a view of a huge metal staircase. A really bad location, that made us feel like they put us in their worst room (we paid for an upgraded room). In my experience in Italy this hotel is drastically over priced and not at all worth it. The restaurant is okay, breakfast is good, dinner weird.. The pools are not heated so if you visits outside of summer you probably won’t want to use them. Take that away and the boring rooms and you’re left with huge beautiful grounds, but not much else to justify the price

Endroit merveilleux avec un service exceptionnel. Le paysage et l’emplacement de toute beauté.

excellent accommodation! We loved the place, it is beautiful, very clean and spacious rooms, very complete breakfast and super friendly staff!

The hotel's service and staff were all perfect. Thanks to her, she was able to spend her best day with her husband in beautiful nature. thank you

The staff was amazing. The food needs improvement: very average and expensive. Also I feel for all the staff, there were Russian guests who were rude to all the staff. I was so impressed with the professionalism of everyone who had to deal with these people.

This property was amazing!! The estate grounds has been meticulously maintained and the buildings have been restored from the 1850's to create a peaceful, almost fairy tale location. The pictures do not do it justice. We were able to walk the grounds and see a night sky full of stars while listening to relaxing music being softly played throughout the grounds. Book this place for a relaxing, romantic getaway close to the wine country. You won't regret it!