摩納哥蒙特卡洛祕境大飯店(Hotel Hermitage Monte-Carlo)

酒店主樓令人印象深刻（雖然很難導航），但房間有點舊，地毯、浴室瓷磚和床單上都有污漬。

五星級酒店收到過的最糟糕的服務。入住體驗很糟糕，接受了客房服務，我們明確告訴他們不要接受。我遇到過的所有酒店工作人員的最粗魯和最令人震驚的行為。這家酒店絕對是一個尷尬的地方。不要留在這裡。摩納哥是一個很棒的地方，但這家酒店毀了我們的體驗。

personnel irréprochable, hotel magnifique mais chambre très vieillissantes dommage

バス停やニース空港行きのバス停にも近く、***もすぐで立地はとてもいいです。 ホテルの建物もお部屋も素敵で、直通で行けるプール、ジムもガラス張りで景色が綺麗です。スパも腕前がよく多彩なメニューがあります。 こちらに宿泊してるとSBMの***への入場料オフです。 ホテルマン達のサービスやホスピタリティも素晴らしいです。 またモナコに来た際は、またこちらのホテルに泊まろうと思います。

蒙塞拉特（Monserrat）很好，但葡萄酒之旅卻不好。導遊為葡萄酒公司工作，實際上誘騙您進行 6 小時的葡萄酒之旅，以便您可以購買更多葡萄酒。 tej午餐也不好。雞肉太乾了。

唯一擔心的是衛生間裡有煙味。它可能是從過去建立起來的。雖然是無菸房，但我還是能聞到濃煙味。

這家酒店還不錯 絕對不是我所期待的 當我們到達那里辦理登機手續時 我們的房間直到兩個小時後才准備好，但他們為我們升級了房間，以解決不便。 但除此之外，一切都很棒，工作人員非常友好，酒店位置也很完美。

The Crystal bar Which is integrated with the Hotel was a place where incident occurred and we were shocked. At the outside sitting area we were given literally an ultimatum to go inside because they need the table for VIP guests. Rest of the guests at the moment were given substitute table or left to stay. All in all they had a Selective approach in handling “last minute notice” situation and i don't want to even think about the word but everything leads to appear discriminating. We addressed the situation with the hotel manager and told her we are leaving earlier, and simply expecting an apology and a refund. This was even more shocking how they are trying to cover up the situation snd come up with offer for upgrade for a future stay and a voucher from the bar. The same place we were selectively kicked out. Simply shocking. This is a very first review i have written and sadly i have to share the unfortunate situation, poor management and most important the human values in what obviously they share.