弗吉尼亞汽車旅館(The Virginian Motel)

We were coming to 4wheel and towed our vehicles on trailers. Knowing we were long, choosing a place that could accommodate our parking was important. When making our reservation, they told us we could park out front of the hotel along the street/curb because it was “their property” too. Long story short, we all got parking tickets. When brought to their attention, they refused to help resolve the issue or take responsibility for the misinformation they provided. Had parking been an issue/problem it would have been nice to have been communicated this up front- before we had secured our reservations. The rooms were lack luster as well.

Check-in was unusual, interesting and kind of fun. No real person there, but a large terminal with a screen. Someone quickly appeared on the screen and checked us in. It's kind of like a zoom call. Well, why not after all. Felt a bit odd, but not bad at all.

Check-in was very strange. There is no staff, so you talk to a person through a monitor. She was quite capable, but weird. The room smelled of toxins. Apparently it had been sprayed for bugs, and even when we left the door and window open it still smelled. There was still bug spray on the windows, no one had finished cleaning it.

What a pleasant surprise. The room was impeccably clean, the beds were comfortable and it was so convenient. We visited when it was really hot and it was so nice to have the air on so it wasn’t like you had to walk into a furnace and wait hours for it to cool down. Be prepared to check in using their computer system. Easy-peasy though.

Like a lot of others, I am not a fan of the TV monitor check in process. I was behind another 2 people checking in and the process seemed to take a lot longer than it need be. Other than that I can't complain about the Inn, there was plenty of parking, toiletries, and it's position in Moab was great. You have to go out for breakfast but the Moab Diner across the carpark is great. I would stay here again if I was ever this way in the future.

Poor air conditioner (either too cold or too hot) virtual reception based in the Philippines was very pleasant, no on site manager to assist, no additional towels, coffee etc. available Was Not a good value.

An immediate turn off walking into office to check in and being greeted by a kiosk with no personal service. Person behind computer screen obviously not from area and could not answer simple questions about the town. Place is very dated and in need of repairs. Room also had ants in it and we had to make sure they did not get in our belongings. Very poor experience.

Very disappointed for a hotel that cost $200 plus a night. The room was outdated, and drafty due to inadequate weather *****ping at the front door. Not to mention there was no one onsite. I checked in with a face on a screen at a kiosk. Which in the grand scheme of things I guess is ok, but awkward for a hotel where you expect some face to face. All in all the room was disappointing for the price.

Surpris d'être accueilli par une hôtesse en ligne sur écran mais tout s'est bien passé malgré mon anglais approximatif.