Home2 Suites by Hilton Minneapolis Downtown

I stayed in the 7th floor. There was no hot water in my shower. The gentleman at the breakfast buffet was working hard but falling short because he needed help. The coffee was empty. The pancake machine was empty with no sign. There was no more pancake batter. The front desk lady Faith was supper friendly as well as another staff member I met on the elevator. The valet took over 20 minutes for me to get my car.

My stay here was fantastic! Room was spacious, clean and comfortable. Staff was very friendly and helpful! Breakfast was great! Gym was nice and not busy when I wanted to use it, which is always a plus! One tip - definitely call valet for your vehicle 15-20 mins in advance, as this is the one thing that does seem to take a long time to get.

Staff was friendly, hotel was clean and breakfast was good. The heat didn’t work in our room and when we asked them to fix it or get us a new room they gave us space heaters as a solution. It worked but not the best solution in my opinion. Also there is no easy parking nearby.

I like having a small kitchen and if you ask they provide a hot plate. As someone who likes to make my own food, this was very nice. Unfortunately, during my stay, the internet was not functional all week. Breakfast starts at 6:30am, but most days they didn't have everything out till closer to 6:45am. Then after checking out, I was double charged for my stay. I had pre-paid through Orbitz. Fortunately, they resolved the extra charge without much fuss. I didn't have a car, but $47 for parking per night is ludicrous. A sign right across the street states $7 per night.

It was an unfortunate situation where the computers were not working and it took 45 minutes to check in and then valet parking came back and told us they sisnt have anymore room at 4:00 in the afternoon. A lot of frustrated people waiting to check in before going to the Billy Joel concert.

Upon arrival, the front dean's computers were down and had to wait an hour to be checked in. The room bad definitely not been cleaned. Food was left in the fridge, the fridge was covered in fingerprints, dust and trash on the top of it as well. There was hair all over the bathroom counter and floor. The sheets had definitely not been cleaned as the bed skirt was under the top bedspread. And housekeeping said the room was clean before we went inside. Luckily I bring my own bedding to hotels, but it is still unsettling. I spoke to a manager who really didn't care. Also we checked on a day late but they would not refund us for the missed day.

There were some problems at check in with the computers being down but the staff did their best to get us checked in promptly. I booked through another source thinking I’d get a better deal but don’t be fooled. Should always try the hotel first I guess.

Had to stay a night while baby was in PICU and was very clean and the frobt desk Dennis was amazibg with his super powers and the guy(didnt catch his name) who is there doing breakfast was our kind of people just very down to earth, he gave me a hug before we left, great guy!!

ターゲットフィールドとUSバンクスタジアムへ訪問するために利用させていただきました。空港からは、ライトレールを利用し、最寄り駅（Government Plaza Station）からホテルまで徒歩圏内です。ターゲットフィールドとUSバンクスタジアムには、ライトレールを利用してアクセス可能ですが、いずれも徒歩圏内だったので私は歩きました。 ホテルのお部屋もきれいでした。