伍斯特Residence Inn 飯店(Residence Inn Worcester)

It was very disappointing. I travel for work a lot and booked this hotel because it advertised a bar and lounge area that looked inviting and because from the photos it looked like a the type of Residence Inn by Marriott that I am accustomed to. However, that was not the case. The bar was closed (permanently - because they lost their liquor license, the hallways and common areas were not as clean as I expected, they charged me a fee for parking my vehicle in the hotel parking lot (what???) and when i called the front desk for two additional bath towels, they delivered me dishtowels instead. I will not be staying here again. i will be writing to Marriott to share my disappointment as well.

This property is charging premium rates but the high cost is unjustified. There were group of young kids roaming the hallways and being disruptive. There were also guest who seemed to have been living in this hotel for quite some time. If this hotel is being used to house individuals in need then the paying customer should be made aware prior to booking the place. Housekeeping also just came into our room without knocking or checking to see if it was ok. Don’t plan on staying here in the foreseeable future.

Rooms were clean and the staff was friendly and very accomodating. The breakfast was good and had variety

Very convenient location to UMASS. Hotel is dated and there was no housekeeping. Hallways do not smell fresh.

Beyond a comfortable suite, staff were excellent! Front-desk people were helpful, friendly and remembered me and my circumstances. Breakfast room staff were friendly and efficient.

Corridors needed serious vacuuming Suite was very tired looking , tv not working , towels quite worn .and surfaces did not feel very clean . Bed was comfortable enough . HVAC unit was noisy and never shut off . The four double hung windows not fully latched . So cold air draft as well Yet staff was lovely and attentive .

I was a little worried about staying here after reading all the negative reviews. This hotel is absolutely fine. It’s clean, comfortable and was quiet. The rooms could definitely use updating, yet it was still very nice.

This property is housing migrants. The hallways have a terrible odor. The staff is nice and we enjoy the pool. The rooms are nice just avoid the halls and migrants.