Verified traveler
2023 年 1 月 3 日
When my family member arrived they brought an entire list of groceries. I explained to the front desk that they get confused and could they accomadate by putting the perishables in the refridgerator. They obliged which was a relief because this was christmas day and I couldnt get a car. When I took the stored food(4 days later), I noticed a rancod smell coming from the veggies. The two front desk clerks helped me load the groceries in the car. I asked about the groceries and let them know about the smell, only then was I told the groceries were pulled out of the cooler and left out for over an entire 24hr period. My jaw dropped. I was about to drive the food to an elderly person and was in a hurry. I am so glad I asked! This just couldnt be. They refunded what groceries were spoiled and refunded one night. But the more I this about the more upset I get. To hold rancod meat in a cooler next to the food that was being used none of this makes sense.
The remote did not work, I called about it, nothing happened.
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