住宿方回覆: Dear Guest User,We are truly sorry to hear about your experience and take your concerns very seriously. At Novotel Miami Brickell, we do not tolerate any form of discrimination, and we are committed to ensuring that every guest feels respected and welcomed.We would appreciate the opportunity to discuss your experience further and address your concerns directly. Please reach out to us at \[hotel contact information] so we can better understand what happened and take appropriate action.Sincerely,Sinem KayaGeneral Manager
Nuonuo
高級城市公園景觀聽力無障礙特大床房-323SF-30SM
入住於 2025 年 7 月
夫妻/情侶出遊
75 則評論
10/10
超棒
發布於 2025 年 8 月 20 日
不錯的一家酒店
住宿方回覆: Dear Nuonuo,Thank you for your perfect 10/10 review! We’re delighted to hear that you enjoyed your stay and had a positive experience at our hotel.We look forward to welcoming you back on your next visit to Miami!Sincerely,Sinem KayaGeneral Manager
住宿方回覆: 尊敬的賓客,感謝您9.5/10的精彩點評!我們很高興聽到您喜歡我們邁阿密布里克爾諾富特酒店的屋頂酒吧、便利的地理位置以及整體體驗。感謝您關於停車的回饋,我們將在審核服務時繼續以賓客的便利性為先。期待您再次光臨,享受美好的住宿體驗!此致,Sinem Kaya 總經理
Rafael
無障礙城市公園景觀高級兩張大床房
入住於 2025 年 5 月
家庭出遊
80 則評論
10/10
超棒
發布於 2025 年 8 月 5 日
Very comfortable room, nice swimming pool, ver good location near restaurants and market.
翻譯
住宿方回覆: Dear Rafael,Thank you so much for your 10/10 review! We’re thrilled to hear that you enjoyed your comfortable room, our swimming pool, and the convenient location near restaurants and the market. Your kind words mean a lot to our team.We look forward to welcoming you back on your next visit to Miami!Sincerely,Sinem KayaGeneral Manager
dalia eldeib
城市公園景觀高級兩張大床房
入住於 2025 年 1 月
夫妻/情侶出遊
13 則評論
6.5/10
發布於 2025 年 2 月 14 日
沒有良好的網絡,並且除了一次之外不提供糖、咖啡或水。接待處有人投訴,但根本沒人理會。服務不佳。
原文以 Google 翻譯
訪客用戶
高級兩張大床房聽力無障礙-城市公園景觀-355SF-32SM
入住於 2025 年 5 月
家庭出遊
1 則評論
8.5/10
很好
發布於 2025 年 6 月 28 日
入住手續快速方便。房間寬敞,佈置精美。
原文以 Google 翻譯
住宿方回覆: 親愛的賓客用戶:感謝您分享您的回饋以及 8.5/10 的評分!我們很高興得知您入住快速方便,並且喜歡寬敞且設備齊全的客房。您的好評對我們的團隊意義重大。期待下次來邁阿密時再次光臨!此致,Sinem Kaya 總經理