After a not so smooth start, we finally got a room and were then able to appreciate the hotel. Maybe because of the negative reviews, we expected the worst so we were pleasantly surprised…there’s a cosy little lobby, our room had windows on 2 walls, even a walk-in wardrobe! The toiletries were nice. We’ve been on the road for 3 months so we appreciated finally having a TV with many channels. Best of all, there were many electrical outlets, including usb outlets. Even the writing table came equipped with usb chargers!
The location is perfect for us - near the port (we were in between cruises), just minutes’ walk to the river where you find restaurants. It’s also minutes’ walk to a nearby mall with Target, Ross Dress for Less, Publix. We walked about 20 mins to Bayside Market. Right outside the hotel is a bus stop that takes you downtown if you do not want to walk.
The neighbourhood felt safe - we saw lots of police cars and then realised the Miami Police Department is located behind the hotel building.
Breakfast was also better than we expected - artisan brioche bread, wonderful latte (unfortunately the machine was down the next day), orange juice, cheeses, ham and sausages.
Finally the staff were helpful. We didn’t start well but all turned out well in the end 👍
We will definitely stay again when we next visit Miami.
When you arrive, they ask for your credit card and enter the numbers into their computer and charge $100 to your credit card. They indicate that it is a guarantee and that the money will be returned within a maximum of 7 days. However, it is a lie. 17 days have passed. I have sent emails and they have not responded to me. In the comments on Google Maps, people indicate the same thing: that the guarantee has not been returned to them. It is a scam, they are lying to you.
翻譯
訪客用戶
豪華城景大床房
入住於 2024 年 5 月
夫妻/情侶出遊
8 則評論
8.0/10
很好
發布於 2024 年 6 月 11 日
Me ha gustado mucho el lugar. Tiene buen precio para estar tan céntrico.
翻譯
住宿方回覆: Gracias por su review. Esperemos verlo de nuevo pronto en nuestro hotel. Buen viaje :)
Trisha Mae Villanueva
豪華城景大床房
入住於 2024 年 8 月
獨自出遊
1 則評論
2.0/10
發布於 2024 年 9 月 30 日
The staffs are not accommodating and they did not allow us to stay inside the hotel lobby while waiting for our check in. They collected some hotel check in deposit, promised to credit it back upon check out but it’s almost a month and they did not credit it back. Not recommendable for my friends and family.
翻譯
住宿方回覆: Dear Trisha, we apologize for the situation you have encountered during your stay. We typically try to offer as much comfort to our guest by offering an early check it but also with limited space in our lobby we like to offer free luggage storage and have guest explore in the area. We have in our system that the system processed your refund. Feel free to contact us if you did not receive it so we can verify on our end with the details of the payment method.
Incroyablement mauvais ! Cet hôtel ne rend jamais la caution... cela fait plus d'un mois que nous essayons de la récupérer ! Près de 300 dollars !!!. Réservé avec booking mais ils n aident pas.... et le pire... cet hôtel change de nom régulièrement pour faciliter leur arnaque. Si quelqu'un a déjà déposé plainte ... qu'il n hésite pas à nous contacter !!!... sur booking le TB hotel est devenu le TB hotel downtown. Comment est-il possible de laisser ce genre d'hôtel sur des sites !
翻譯
訪客用戶
入住於 2025 年 3 月
其他
6.0/10
發布於 2025 年 4 月 28 日
Hotel was perfectly fine. Stayed two nights, before and between cruises. Room was on second floor with no elevator. Staff helped us with luggage first stay. Room and bathroom were adequate for two, one-night stays. Breakfast was fine. Staff was very friendly and helpful. And YES, I did get my deposit back in a timely manner. There is a Target store, among others, nearby for those last-minute needs before cruising. Shuttle to cruise port available. If I cruise out of Miami again, I will happily stay here again.