邁阿密戴德縣Kings Bay Shopping Center附近住宿

我們都喜歡它!

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!

這是一個非常好的住宿地點。我正在訪問我的學生,它不可能是一個更好的位置。靠近一切。服務很棒。非常感謝早餐工作人員如此包容。特別感謝前台的阿德里安娜,在我不得不加班的時候,她幫我弄到了一個房間。

房間很乾淨,工作人員友好而禮貌。餐廳步行即可到達,提供食物。注意,現場停車,但可能不是免費的(在旅行前詢問價格)。我的住宿時間很短,因此無法評論女傭服務(不需要)。由於過敏,我更喜歡避免地毯,但這是很昂貴的。房間很乾淨,沒有壞地毯氣味。開車到邁阿密市中心只有10分鐘。

還沒有住在這裏，但不得不回顧一下我今天早上收到的出色的客戶服務。 在兩次通過嘗試在Towntown Miami預訂的旅行網站獲取信息的嘗試失敗之後，我致電早上6點左右進行查詢。我擔心我們是否確實有保留，還是衹是被忽略。 我的電話被立即接聽，我和“布萊恩”交談。非常友好和禮貌。 Brian解決了我的疑慮，並對我的最初疑問提供了明確的答覆。我對我們即將到來的預訂感到放心和放心。我希望酒店知道他們在布萊恩有一位偉大的大使。 再次感謝Brian於今天清晨提供的有益幫助。 蜜雪兒

L'albergo si trova in una zona fuori miami beach , pratico per chi non vuole stare a miami beach. Il parcheggio privato c'è, ma si paga 35$ al giorno circa. Più comodo parcheggiare nelle traverse dall'altra parte della strada.(ma non te lo dicono).Arrivati alle 11 ci fanno lasciare le valigie al desk perché il check in è alle 15. Ok, peccato che una volta usciti dopo 30' ci richiamano per dirci che la stanza era pronta.Bah. Pulito, xarina la stanza,simpatica la colazione, bene wifi e piscina. Grande pecca: l'importo fermato sulla carta al momento del check-in come deposito si è trasformato in un addebito vero e proprio. Chiesto il rimborso dopo 3 settimane mi verrà ridato dopo oltre 2 mesi probabilmente con costi di cambio. Ma a parte questo: se non avessi spulciato l'estratto conto non me ne sarei mai accorto pagando praticamente una notte il doppio. Non è accettabile.

Good apartment hotel, just as excepted. Great location and building.

在幾個街區外的一些垃圾地方,經歷了可怕的經歷......但這家酒店不僅正好相反,而且他們真的讓我回到了度假的心情。路易斯經理是個知識淵博的年輕人,他的熱情好客讓我給這個機會。10/10

是一間很舊旅館。沒有電梯、或升降機。還好我們的行李不是很大，不然就不能拉上二樓的房間了。我們到 Miami 機場打電話給旅館，請他們派車子接機。我講清楚人數，問他大約多少時間來接。車子是什麼樣的？等過了50 分鐘，還不見所說的白色麵包車。我再次打電話。回答是交通塞。當時機場的路上不是很多車呀！最後，我們才發現雙方都有誤。原來這白色車子接送服務4 或5 間不同旅店。這個旅館排在最後，又小又幼。司機先生不是到點便停止看有沒有三人，而是慢慢地遛過去。後來我發覺這車子要叫司機，他已經離開。我又再次打電話給旅店叫他們。到我們能上車時，已經三個半小時後了。半天就此浪費。此旅館就在機場北面。地圖上很近。我們放下行李，便走出找快餐店吃晚飯。 步行到McDonald 就在兩街道口。浴室很小。因為是週五晚上，價格在100元以下，此路上有多间旅馆。我试着用網路找看看價格，全滿了。最值得一贊是有供應早餐。有麵包，麥片，咖啡，牛奶，酸奶，水果等。吃完便等車子送我們去機場。因為早上一切順利，我便留有小費在房內，和給司機先生。

我們被酒店的高評分欺騙過，顯然那些評分不是來自於真正住在那裡的客人，但這家酒店可以打4.3分。正如我所提到的，我們已經失望很多次了，幾乎習以為常了，但這次我們讀到的關於這家酒店的一切評價都是真實的。糟糕的是，在貓途鷹網打評分時不允許有小數點。這家酒店看起來最近幾個月在翻修。地板鋪着高檔瓷磚。浴室非常乾淨，檯面非常大，對我太太來說這是加分項。總的來說，這是一次很好的住宿。