The location was great and walkable to the beach and nightlife. The hotel itself was underwhelming, first there’s no front desk so you have to check in across the hotel to a sister property, it also did not feel safe for two girls, as intoxicated people from the area and not the hotel were hanging around the door catcalling with no staff in the hotel lobby. The room itself had a lot of bugs and had a smell, the floors and bathroom were not clean. When we brought up the safety and cleanliness concerns to the staff across the street right after check in they told us we can cancel and book somewhere else but no refund will be given and they did nothing to help. It was difficult to get toiletries and towels too as the phone in the room doesn’t work so you have to go across to ask and they give you one item per day. The room key also never worked we had to go back and forth across hotels multiple times to get it reset even in middle of the night.
翻譯