墨西哥城Hilos en Nogada附近住宿

Rulfo餐廳的Enrique,Carlos和Guadalupe很棒/大堂的Arturo太完美了,無法準確描述;6星級的客戶服務,我們非常喜歡他們!而且,原諒我,因爲我們記不起她的名字,有一個善良和體貼的清潔工,在二樓的洗手間裏工作,這真是太好了。我們唯一的批評是一個重要的批評;房間加熱器不會停留在溫度上,幾分鐘後就會關掉我的妻子和我都因爲它而生病了。在洗手間裏,當你通過傳感器時,自動電燈會打開,而沒有能力關掉儀器。不用說,當你不得不在半夜去洗手間時,你的眼睛會矇蔽自己,你的伴侶會醒來,想知道到底發生了什麼可怕的技術。除此之外,還有五星級的經驗。

這家酒店是墨西哥城一個星期的理想基地。門廳寬敞而熱情，樓下是酒店內一個可愛的酒吧和餐廳區。 員工會以有限的英語能力來儘力而為。如果您不會說西班牙語，可能很難滿足要求，但通常情況下，它們的要旨是很多。 我們要求對房間的杯子，茶和咖啡用品進行修改，但是即使有一周之久的筆記，電話，小費等，工作人員還是無法理解這些內容。 Nespresso咖啡機很棒，但是杯裝得太小，無法像一杯純正的咖啡或茶。 從我們房間的美景。卧室寬敞，布置精美。浴室大小適中，現代，浴室外設有水槽。浴室瓷磚幾乎都是灌漿的，日子也好過一些。 漂亮的大衣櫃，拖鞋和長袍。房間的衣帽架也很方便。 酒店附近有很多咖啡館和餐館。步行到公園和城市也很不錯。

酒店地理位置還是不錯的，周圍餐廳比較多。因為有些年頭了，所以房間內一些設施可以看出時間的痕迹。服務中規中矩吧，前台checkin和二樓戶外餐廳的服務還不錯（圖二和圖三是戶外餐廳，到的晚了就在酒店吃了，食物稱不上精緻但味道還不錯）。禮賓就比較一般了，眼神奇怪、態度傲慢。比較過分的是自助早餐廳的服務員，房費是包括早餐的，但是客人仍舊需要簽一張賬單。我們給了50peso的小費，但是沒想到服務員擅自在50前麪加了個1，變成了150。照片中可以看出50前麪的那個1比較突兀，字跡和顏色都與50不同。（也是我們自己不好，衹寫了小費，圖省事沒有寫總金額，因為本意沒想給小費，服務員衹是拿咖啡壺過來兜了一圈問需不需要咖啡，除此之外沒有提供過其他服務）。在小費文化中待了這麼多年，還是第一次遇到這樣的事情。

真的很不錯的酒店,人真的很友好。乾淨,真的有味道,服務真的很好。前台工作人員真的很友好和樂於助人。羅西奧打掃和照顧我的房間真的很好!謝謝羅西奧。 Spa和健身房很棒 - 特別是工作人員真的很樂於助人,很親切。教練Ariel真的很樂於助人,向我展示了各種訓練程序和鍛鍊方式 - 他是柔道專家(黑帶!)。亞歷克西斯對水療設施非常有幫助。感謝阿里爾和亞歷克西斯! Azul經營的美容院真的很好,特別是她提供的治療!她說服我開始照顧我外表上的小東西。是人們創造了一個地方,在這種情況下,在Hotel Marquis Reforma。我一定會回去的,謝謝阿祖爾! 謝謝Reforma侯爵酒店!再見。

市中心紀念碑旁邊位置很好，美國大使館就在隔壁，安全有保障。飯店老了，打掃的挺乾淨，衹是為了削減成本連拖鞋和紙杯都不提供了，還要打電話去要，要個拖鞋等五個小時。 看在早飯能吃飽的份上，滿分好評吧

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

我們在這裏度過了一個星期,有兩個孩子,喜歡我們的住宿如果回到墨西哥城,我們很可能會回到艾美。寬敞,設備齊全的房間,優秀的員工(雖然我經常需要依靠我破碎的西班牙語進行簡單的互動),優秀而寬敞的自助早餐,包括在我們的價格中,大堂的星巴克的便利,一個體面的小室內游泳池和按摩浴缸,美味的食物和雞尾酒,以及沿着Reforma的理想位置,一個輕鬆快捷的Uber到Bosque Chapultepec和Condesa,一個合理的步行到Centro Historico,以及華雷斯和羅馬/La Zona Rosa。這個地區有很多不錯的餐館,非常安全和優雅。我們碰巧在驕傲期間在那裏,就在它的狂野心臟,遊行穿過酒店。許多商務旅客和富裕的遊客,無論是墨西哥人還是美國人/英國人。有很多有年幼孩子的家庭。真的,沒有抱怨。

酒店位於市中心區域，遊玩，購物或者美食都很方便，房間很大，各種設施非常齊全，早餐很豐富，酒店服務人員態度也很好，非常值得推薦。

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.