墨西哥城Futura CDMX附近住宿

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

地理位置很好，對面有中心公園，周邊餐館鄰林立，星巴克和7/11也有不少，大堂吧有大屏幕比賽，服務也不錯，大堂2個餐廳，一個很高級，另一個從早到下午，不做晚餐的，但是永遠有人排隊。

我們在這裏度過了一個星期,有兩個孩子,喜歡我們的住宿如果回到墨西哥城,我們很可能會回到艾美。寬敞,設備齊全的房間,優秀的員工(雖然我經常需要依靠我破碎的西班牙語進行簡單的互動),優秀而寬敞的自助早餐,包括在我們的價格中,大堂的星巴克的便利,一個體面的小室內游泳池和按摩浴缸,美味的食物和雞尾酒,以及沿着Reforma的理想位置,一個輕鬆快捷的Uber到Bosque Chapultepec和Condesa,一個合理的步行到Centro Historico,以及華雷斯和羅馬/La Zona Rosa。這個地區有很多不錯的餐館,非常安全和優雅。我們碰巧在驕傲期間在那裏,就在它的狂野心臟,遊行穿過酒店。許多商務旅客和富裕的遊客,無論是墨西哥人還是美國人/英國人。有很多有年幼孩子的家庭。真的,沒有抱怨。

整體來説，還行，位置好，安全，乾淨！ 地理位置：就在主城區的中心，非常便利，安全係數也挺高。 客房設施：房間不大，還行，雖然有點年頭的酒店，但維護的還可以；缺點是洗手間的佈局非常奇怪，馬桶貼着牆裝，還有空調聲音很大，影響睡眠。 服務：客房服務及大堂服務都很及時友善。 早餐：還可以，品類選擇不多，但水果類的選擇不少。 健身房區域劃分清晰，器材豐富。但泳池，非常非常非常小，就像泡澡池一樣，真的驚呆了，攜程上的圖片真的僅供參考！

真的很不錯的酒店,人真的很友好。乾淨,真的有味道,服務真的很好。前台工作人員真的很友好和樂於助人。羅西奧打掃和照顧我的房間真的很好!謝謝羅西奧。 Spa和健身房很棒 - 特別是工作人員真的很樂於助人,很親切。教練Ariel真的很樂於助人,向我展示了各種訓練程序和鍛鍊方式 - 他是柔道專家(黑帶!)。亞歷克西斯對水療設施非常有幫助。感謝阿里爾和亞歷克西斯! Azul經營的美容院真的很好,特別是她提供的治療!她說服我開始照顧我外表上的小東西。是人們創造了一個地方,在這種情況下,在Hotel Marquis Reforma。我一定會回去的,謝謝阿祖爾! 謝謝Reforma侯爵酒店!再見。

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

非常棒的住宿

非常推薦這家酒店，離T1客運大樓非常近，非常適合趕早班機步行距離很近。酒店服務很好，環境不錯，床品也很舒適。

Lovely food in a relaxed setting, as we stopping in for breakfast after a long flight and too early an arrival to head straight to our accommodation. Great service from Alejandra, Salvador & Carlos and a DELICIOUS omelette from Elena, who all spoke great English and taught us how to say omelette in Spanish (“omelette”)

Excellent customer service. Great hotel team and value. Very good, and safe location close to the mall in Santa Fe. Convenient small shopping plaza below the hotel with some restaurants, stores and a Mc Donald plus an upscale super market makes your stay easy and convenient.