住宿方回覆: Dear Guest,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations.We are truly concerned to read your comments regarding the room condition, water heater, balcony door, soundproofing, and water quality. Please accept our sincere apologies for the inconvenience you experienced. This is certainly not the level of quality and comfort that we strive to provide our guests.Your comments have been shared with our Engineering, Housekeeping, and Operations teams for immediate investigation and corrective action. Guest comfort and satisfaction are our highest priorities, and we continuously work to maintain the high standards expected at Triumph Hotels.We genuinely appreciate your feedback, as it helps us identify areas for improvement. We hope you will give us another opportunity in the future to provide you with the exceptional experience that reflects our true hospitality standards.Kind regards,Management TeamTriumph Hotels Egypt
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Shehab Badawy
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Hesham Seleem
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
訪客用戶
側海景豪華大床房
入住於 2025 年 9 月
獨自出遊
5 則評論
9.5/10
極佳
發布於 2025 年 10 月 2 日
the sea view is great,and the room is clean
翻譯
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Ahmed Mohsen
住宿方回覆: Dear Sir , Thank you for your comments about your recent visit at Triumph Whitesands Hotel . We sincerely apologize for the inconvenience you had during the stay and the perception you received from our service, we are taking corrective actions to avoid situations like such. We hope to have the opportunity to serve you again in near future.Mohamed MossadCluster E-Commerce Manager
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Hesham Seleem
住宿方回覆: Dear our valued Guest, Thank you for your comments about your recent visit at Triumph Whitesands Hotel . We sincerely apologize for the inconvenience you had during the stay and the perception you received from our service, we are taking corrective actions to avoid situations like such. We hope to have the opportunity to serve you again in near future.Sincerely,Hotel ManagerHesham Seleem
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Hesham Seleem
住宿方回覆: Dear Valuable Guest : Thank you for choosing to stay at Triumph Whitesands Hotel and for taking the time to review us on Trip.com. We are very pleased to hear that you have enjoyed your stay, We would like to thank you for your feedback as we are constantly strive to achieve the highest quality standards and work on continuous improvement to enhance our overall guest experience. We look forward to welcoming you back in the near future, where Triumph team exert every possible effort to make your stay comfortable and enjoyable! Sincerely, Hotel Manager Hesham Seleem