梅勒迪斯鄰近Circle K的飯店

如果您想打掃房間，並且永遠不要拿乾淨的毛巾，那是一個好地方。是的，他們週末很忙，但我訂了5晚，唯一的服務是在工作日。火車軌道與酒店相鄰，火車在夜間經過時建築物會震動。另外，如果您喜歡火車哨子，這個地方適合您。我們住在這裡的唯一原因是靠近我兒子的公寓。留在附近的物業或其他位置。

房間很大，早餐就是普通美式，吃飽沒問題。旁邊是北卡羅萊納州大學的一個分校。停車場足夠大。離羅利市區也就10分鐘車程。

房間寬敞,非常舒適。女傭服務是必要的,使工作人員和客人更安全。大廳盡頭的房間(501)超級安靜!早餐很好,服務友好愉快。前台非常隨和。

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

對於想要捕捉阿斯伯裡城市風采的旅客來說，洛麗西部凱悅嘉軒飯店（Hyatt Place Raleigh West）是一個理想的選擇。在該地區觀光很容易，WakeMed Soccer Park、PNC Arena和Carter Finley Stadium都在飯店附近。從飯店出發可方便前往市內的眾多著名景點，包括Triangle Aquatic Center、J.S. Dorton Arena和Carmike Blue Ridge Cinema。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備和空調，滿足您入住需求的同時又能增添家的溫馨感。您可以到酒吧與朋友暢飲聊天度過閒暇時光。在您的空閒時間，可以在室外游泳池和健身室進行適量鍛鍊來消耗卡路里。飯店配置有會議廳和商務中心，定能滿足您商務活動方面的需求。24小時開放的櫃檯服務可為您隨時提供訊息，以幫助您探索這個魅力之都。入住飯店的旅客，可以使用飯店免費停車場。

第二天因爲醫療應用開車4小時後。在辦理入住手續時,我要求“早上7點請叫醒”,我的醫療應用在11a.I早上7:30起牀,沒有叫醒電話直到8點10am.if我遲到了,我的應用本來會被取消!房間AC過濾器髒,看起來很久沒有打掃或更換,咖啡機髒,沒有打掃,地毯很舊,需要更換。前台需要了解一下面積,因爲外地人可能喜歡除了“我不知道,我對這個小鎮一無所知”之外的東西!!當問到方向等...外面區域和大堂都很好,但是房間需要很多工作。不會再使用這家酒店。

寫這個坐在酒店裏,Wifi在房間裏不起作用,昨晚通知前台,一進房間就停止工作了。前台可以給我的唯一選擇是打電話給技術支持,這對員工或客人來說不公平。這是2023年,希爾頓...更好。這個酒店或希爾頓傘下的任何其他酒店都沒有任何菜單,這使得我很難計劃我能吃什麼。(我正在限制飲食,部分原因是阻止我食用乳製品。)對於乳糖不耐症的客人來說,這帶來了挑戰,因爲與非乳製品一起旅行並不總是一個實際的選擇。爲什麼沒有大豆,燕麥等。, 選擇可像其他提供早餐的地方一樣?此外, 在哪裏有更健康的選擇,如全穀物百吉餅/麪包?您是一家價值數十億美元的公司,在2023年在線提供菜單以及全穀物和非乳製品選項並不奇怪或過高的要求。其實他們甚至不應該被撫養特別是當早餐包括在內時(但很多客人被排除在外)。最後,早餐時塑料杯?認真的?!我甚至不會說更多關於這個。不要擔心高管薪酬,而不是客人的基本舒適。由於友好的工作人員,你的疏忽掩蓋了本來可能是一個愉快的經歷,這是一個真正的恥辱。

My husband and I are scouting out the area, and stayed here for 3 nights. It's a great hotel in a great area. Everything is close by--the city and suburbs--and it was a pleasant, comfortable stay. They offer breakfast ($8 for continental; $14 for buffet...it was worth it). Wifi is free. We requested housekeeping one of the days we were there. The front desk was helpful and friendly and accommodated us as needed.

我們喜歡我們的住宿。工作人員讓我們感到歡迎,非常樂於助人。我們住的第一家酒店,我們DIDN沒有聽到大聲的噪音和砰砰的門。這對我們來說是一個很大的加分。他們保持這個地方看起來也不錯。如此禮貌和友好的工作人員給我留下了深刻的印象。

From the moment I walked in the door I was impressed with this hotel. As a professional in the customer service field I have a unique perspective in my evaluations. The front desk personnel were personable and efficient. Lobby was beautiful, rooms were impeccable, beautiful and well maintained. When I checked out I left a bag, as I live 4 hours away I couldn't just pick it up. I was arranging UPS to pick it up but nothing went right but the staff was patient and worked with me till everything worked out. Grateful is an understatement. Would strongly recommend this hotel if you are looking for a comfortable and stress free stay.