希爾頓歡朋飯店-東溫莎(Hampton Inn East Windsor)

3인 가족이 킹침대 & 소파침대1개로 예약을 했습니다 기본적으로 인원수까지 지정해서 예약을 했으면 소파침대 세팅은 해 놓아야 호텔리어의 기본이 아닌가 싶습니다. 방에 찾아보면 있으니 알아서 하라는 불친절한 흑인 리셉션 직원의 안내는 정말이지 너무 성의가 없었습니다. 주변 호텔이 만실이라 어쩔 수 없이 예약을 했지만 다시는 방문하고 싶지 않은 호텔입니다. 그나마 트립고객센터 직원분의 도움으로 이불을 받을 수 있었습니다. ㅜㅜ 도움 주신 트립고객센터 직원 분께 감사드립니다.

Expidia deceived me. I didn't get to this hotel. When I booked the hotel, I accidentally entered the wrong date. I immediately wrote to you with a request to change the date. You said: No problem. Let's do it now. And they did nothing. I called the hotel and they said you didn't even contact them. Therefore, I ask you to return my money in the amount of $ 191 Otherwise, I will refuse your services after 15 years.

The facility was updated, clean and easy to get to. Staff were friendly and very helpful. Love Hampton Inns!

The hotel was clean and the staff were helpful. We were on the end of the building that was close to the NJTP and we hear cars and trucks going over the bridge all night. I should have asked for a different room, but didn't.

Sharon was friendly, patient and helpful. We were bummed when the first room we checked into smelled a bit funky but after letting Sharon at the front desk know, she quickly switched our room. She even called our room after a few minutes to make sure our switch went smoothly and that our new room was satisfactory. It was. Working with Sharon was a relief and I would certainly visit again.