"我們舉行了葬禮,不得不改變入住日期。在32個電話沒有回答後,我們在酒店提出了自己。重要說明:我們已經提前支付了全額預訂。酒店和trip.com沒有告知no show policy,我們在酒店apperead的時候沒有房間,團隊超級粗魯,沒有幫我們到酒店他們離開了接待處,在一個房間裏關閉自己,甚至沒有參加我們的請求,以獲得一些支持。 在訪問旅行頁面、預訂頁面和酒店頁面時,有空房,所以我們再次請求團隊支持。前台接待員Alejandra的回覆是,我們和他們的預訂政策無關。我們已經打電話給預訂中心,當電話在揚聲器模式時,來自小組的女士甚至告訴“你試圖愚弄他們,你爲什麼不給他們一個房間?” 我們要求從我們出現的3個晚上收回我們的錢或信貸,他們沒有提供房間。"

"我們有兩個孩子(4,8歲)在這間房裏。有一套公寓有兩個房間和廚房,直接進入游泳池很方便。早餐包含一切需要吃的,雞蛋,新鮮水果,自動咖啡......晚餐可能有點多樣化。有個小孩子俱樂部,樂師叫裏奇,他和孩子們做得很好。你和他玩得很開心"

"太棒了。美麗的位置。所有的工作人員都超級樂於助人和友好,他們使我們的住宿特別。每個人都竭盡全力確保我們舒適,而不超過頂部。 房間很棒,一個小公寓,配有設備齊全的廚房和冰箱。 有一個舒適的牀和步入式淋浴,稍微走一步。 食物很好,每個人都有選擇。 有很多樓梯,我不太移動,我設法繞過了。 有一個很好的方便的游泳池,"

"Just returned from 4 nights at this hotel, booked through TUI. We had a great stay and the hotel did very well. The room was very clean, one of the cleanest we’ve had in the Balearics, and everything was modern which was nice. We had a balcony with a view of the marina, sea, and the lighthouse. Absolutely no issues with the room, however one day we lost water for some reason, only discovered after I had put the soap on my hands, so had to use some bottled water I had purchased to wash them, but I went straight down and reported to the reception. They called maintenance to go and fix, and called to the bar to replace my bottle of water. After I got the water and went back up, the maintenance man was there and had just finished fixing the water, so despite that going wrong the service was absolutely phenomenal, fair play. Pool was okay in size, was never a problem, and the kids pool was good too, plenty of sunbeds especially around the kids pool, and we managed to get a cabana a couple of times too which was nice. The location is perfect to go on the beach, with the showers just as you come off the beach too. The entertainment was okay, we found it maybe started a bit too late (10pm) with only 1 act or activity, but I suppose it’s still May and at least there was something. We played pétanque one day, and my girlfriend did Pilates and aqua aerobics which she enjoyed. The male animation member, I can’t quite remember his name, was particularly good at the aqua aerobics and the quiz where he was doing it all in 3 languages so everyone was able to be involved! The drinks were fine, cocktails aren’t the best but adequate but the sangria was nice, and there’s no reason you can’t make your own cocktails. It’s a shame the softs aren’t delve service all the time not just during meals, but other than that we had no problems with bar staff at any point, all friendly and helpful. The food was probably our least favourite part, as we didn’t find there was much we liked, but we are very picky. We did manage to eat every meal and quite enjoyed most of it, we just weren’t blown away. It was acceptable and to be fair staff were able to answer any questions about the food, were attentive at replacing it or keeping it topped up. Some days some things ran out which was a shame, and at breakfast there was often a wait for pancakes/eggs but other than that no real problems. The fried eggs were done quite raw for me but the chef had no problems flipping them and cooking them a bit longer. If you go on holiday for the food then I would say there are better options than this hotel, but if you want cheap and cheerful then this is perfect. The chips are really nice which is good but unfortunately no pizza. We found it a shame that the snack time was so limited and you had to sit in the restaurant, other hotels we have been able to have chips/burgers/pizzas around the pool but no here. Overall I can’t really fault the hotel at all. We got a good deal on the price of t"

"優秀的酒店,我建議,我很快就會回來!"

"美麗的酒店,位於城市的中心。寧靜的溫泉。"

"酒店離海灘非常近，房間景色很好，也非常乾淨整潔。早餐豐富多樣，非常好吃，而且能在餐廳看到大海，景色宜人。前台人員服務態度很好，非常推薦前往"

"Brilliant location, friendly staff and beautiful room"

"Both the hotel and the restaurant are fantastic. Excellent service and friendly staff. But if I had to highlight one thing about the Hotel Jeni, it would definitely be Nacho, who treated us incredibly well at the bar. We will definitely be back!"