墨爾本Roth Hetherington Gardens Fenced Dog Park附近住宿

設施：配套齊全，使用方便。 衞生：房間乾淨整潔。 環境：房間敞亮舒適，觀景陽台可眺望遠山近景，令人心曠神怡。 服務：前台人員非24小時在崗，對於早出晚到的人不是很方便。幸好該店負責客房保潔的張卓女士特別熱情，服務周到，不僅把房間收拾得乾淨整潔，知道我們不懂英文，便耐心示範講解，告訴我們幾種家用電器的使用方法。因我們來澳洲旅遊，將近一個月的時間並不連續在酒店入住，隨時需要把行李寄存在酒店，有時因為出行早酒店前台的人還沒有上班，張卓就主動幫我們想辦法解決困難，待前台人員上班後幫助寄存，這讓我們感到特別温馨，為我們的出行提供了保證。後續我們仍會繼續預訂這家酒店。

非常優雅舒適的套房,擁有許多家居元素,位置優越,可通往火車和電車。套房儘管位於市中心,但安靜和安全。牀很舒服,牀墊和枕頭支持和舒適。週末提供毛巾服務。W/D高效,方便擁有套房。有四人桌子,有銀器和菜餚,是外賣餐的獎金。位置也很棒,適合外出用餐和帶入。

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

入住在二樓辦理，面積小，隔音不好，其他都很好，位置優越，出行方便，設施齊全，每天打掃衞生，健身房器械多。早餐雖然有優惠25刀一人，也不便宜，種類不多，不如去下面，周圍小店很多，旁邊hardware lane小巷飯店非常多，特別是往南走，很多網紅餐廳都在那，晚上很熱鬧，各國風味都有。

位於市中心，剛入住的話，出門左前方是很多商業中心吃飯逛街，右邊相對少。 一個人的話，乘skybus雙層巴士,22澳幣到市中心，用信用卡在站台買，直接市區中間不停。出來在正對面那條馬路的站台乘電車2站，然後十字路口拐個彎換條馬路的電車乘1站，下來百度地圖導航走過去一點點路。注意澳大利亞左邊開車，不要乘反，這個區域電車都是免費的，所以衹要那個站台停的都可以上。電車免費區域地圖淡藍色長方形區域。回機場原路返回，回去要23多澳幣。這是最快最省錢的一個人，熟悉的話快的話40分鐘可以到目的地。 出租車到酒店要70多澳幣，Uber差不多要50多澳幣。 昨天開始附近在修路，去商業區要繞路。 房間雖然有點小，不能和現在國內比，東西比較乾淨，我的房間還帶個小廚房，不知道是不是升級了

我們玩得很開心🤗 他們以4個成人而不是2個成人和4個孩子的身份預訂了我們的預訂,但他們一告訴他們就把我們轉移到了同一級別的更大的公寓。一位工作人員實際上正在打掃其中一個房間,幫助我們把電視從我們的舊公寓搬到隔壁的新公寓,這與我們的關係更好。在我們昨晚,我的兒子和我去了前台接待處更換鑰匙,因爲它工作不正常,他們道歉,讓我們在晚上12點而不是上午10點退房。工作人員非常友好和樂於助人,這是一個獎金。 地方本身不算太差,但隔壁有Aldi是另一個獎金👍 感謝Milano讓我們😊 總的來說,這是我們第一次在墨爾本城的體驗很棒😀

女兒宿舍就在對面，雖然是非免費區，但走400米到圖書館就可以坐免費電車了，每天坐電車或者步行去哪裡都很方便。住了三晚，換了兩個房型，覺得都不錯，沒有評價裏那麼臟，挺乾淨。房間帶有廚房和客廳，離維媽市場很近！ 缺點就是入住幾天來沒有換過垃圾桶和浴巾，但我們也不在意，浴巾陽台上晾乾就行，就這個價格來説在市中心還是挺好的。

維多利亞市場對面，離唐人街1公里，離維多利亞圖書館，Central商場步行距離，附近超市，地鐵，電車站幾步之遙，餐館林立，世界各種餐飲都有，地理位置很好。房間空間比預期大一點，床品乾淨，每天打掃（有些國家酒店式公寓實行2-3 天打掃一次，以省成本）前台辦理入住和退房效率高，房間有熱水壺，冰箱和保險箱等基本設施。 就是沒有行李搬運服務，房間和前台沒有秤，不能行李稱重，總而言之，這價格享受的酒店設施，服務和好的地段性價比很不錯。

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

The room was comfortable but the hotel staff were exceptional. The front desk staff went above and beyond to anticipate our needs. We used the M Club daily and enjoyed gourmet breakfasts cooked to order each morning. The chefs were as good as any 5 star restaurant. Due to our convention schedule we were only able to enjoy the afternoon reception once but it was just as good. The hotel location next to the tram stop allowed us to travel around the city as we needed.