墨爾本鄰近MTB Adventures的飯店

在Fabulous客房住了5晚。房間寬敞乾淨,但很失望,沒有景色,因爲我們的房間直接面對市場上的服務公寓Oaks Melbourne。浴室也很大,有一個坐浴盆馬桶非常愉快。但是,洗手盆太淺,每次洗手或刷牙後都很難不弄溼梳妝檯。廁所用的是很小的瓶子,與我們在霍巴特以前的酒店所喜歡的巨型瓶子不同。浴缸對於大號人來說,泡個好澡有點窄。地理位置優越,附近有電車站,酒店周圍有很多餐館。泳池24小時開放,非常適合在一天的活動後放鬆地泡澡或游泳。前廳提供的服務和在Lollo餐廳提供的早餐一般都很好,及時。我們留在W墨爾本的唯一抱怨可能是客房管理團隊提供的不一致的服務。團隊似乎只是打掃和整理房間,但沒有主動補充任何空的洗漱用品瓶。我們經常不得不打電話給服務熱線並要求補充。在離開我們的房間進行一日遊之前,我們曾明確檢查過是否關閉了隱私按鈕。不過我們收到酒店發的郵件,大概是4.30p.m,告知客房部團隊不能打掃房間,因爲私密燈打開了。當我們已經多次檢查確保隱私燈被關閉時,這怎麼可能發生呢?!然後第二天,我們約4p.m逛完店就回到房間,想着把買的東西放到房間裏休息一下再出去。但是讓我們的粗魯震驚的是,我們的房間一點也沒有整理。總的來說,雖然客房部團隊還有改進的空間,但由於位置方便,還是不錯的住宿。

我和兩個女兒住在柯林斯橡樹酒店,去墨爾本旅遊。我們喜歡這個位置,公寓面積很大(我們住在家庭工作室)。酒店似乎很過時,被忽視了。我們房間裏的窗戶非常髒,牆壁被刮傷,需要油漆,地毯有些地方已經破舊不堪。洗碗機和烹飪台不起作用(但烤箱壞了),淋浴需要重新噴漿。還有一張發黴的浴簾,太短了,每次我們洗澡時水都流到哪裏去了。臉盆上面有一個破架子,也沒有更換。當我告訴酒店工作人員這件事時,他們甚至沒有道歉!健身房還可以,但是使用後沒有擦擦來清潔你的機器...ewww!

在墨爾本住了七個晚上。前三個在美居歡迎。沒有印象。搬到Citiclub,很棒!乾淨,大得多,有浴缸。很棒的牀和枕頭。充足的生活空間和很棒的浴室。步行到一切和可愛的工作人員都很方便。最好的事情是幾乎沒有任何可見的人,所以很容易移動,得到電梯等。

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

保持乾淨清新的好地方。工作人員非常樂於助人和友好。馬路對面有免費電車，所以去任何地方都很方便。如果我有一個負面的，有時電車的噪音有點煩人，但並沒有阻止我們的享受。以後肯定還會再來的。

位置極度便利，離主要購物地點走路都可到達，樓下就是精品購物街，買完立刻拿上樓，飯店人員親切友善。缺點是隔音真的不好，早上隔壁如果使用浴室都可以聽到流水聲，拿取物品的聲音。浴室裝潢需要翻新，有些已經出現裂痕修補。同時有訂購河景房，景色一般，訂基本標準房就可以了。

I spent 6 nights at Meriton Melbourne in a 1 bedroom suite. The room itself was very clean, tidy and accommodating. Everything I required was in there. It was quite spacious with a large living area and large bedroom. The staff were all very kind and helpful. I would happily stay here again and again. It is in a very convenient location. The only negative was a horrible whistling sound that came through the main door. The only way to prevent it was to open a window in the room. It was very loud and very annoying. I had other friends staying at the same time and the room they were in was the same. Other then that, it was a very enjoyable stay.

這是一個非常好的住宿地點,我一個人去,認識一個可愛的朋友,我容納6人的房間,剛好,住宿的地方應有盡有,出行方便。幾乎在中心,我非常喜歡。

酒店距離雅拉河步行五分鐘不到的距離，去河畔吃玩都很方便，過橋到弗林德斯車站的市中心也就幾百米。鬧中取靜。可以自助辦理入住，酒店用品齊備，有微波爐可以熱食物，簡單炊具備用，乾淨，個人覺得床太軟了。房間裝修，床頭的小電台挺工業風。

在這次旅行中,我們在悉尼、霍巴特、安塞斯頓和墨爾本住過的4家酒店中,銅353絕對是最好的!首先,酒店位於市中心,可以輕鬆直接地進入衆多的餐飲和購物場所。在城市圈,你也可以很容易地從酒店附近的任何有軌電車站乘坐35號城市圈電車;騎車可以快速瀏覽城市圈,並幫助你進入更遠的地方,如維多利亞女王市場等。我們這次旅行住的其他酒店有什麼區別:1)接待處實際上是24小時有人值班!我們意識到這不是澳大利亞的禮物,儘管它是熱情好客的核心,所以我們真的很感激它爲旅客提供很多保證,以防抵達/入住晚點,以及任何其他需要的幫助。2)暖氣實際上有效,在冬季非常必要!3)提供了臥室拖鞋!在整個旅程中,我們一直錯過了這個小動物的舒適,我們真的很感激它,因爲我們意識到這不是澳大利亞的一個給定的,我們住的其他酒店的地毯有點噁心。4)額外加分:房間裏有微波爐!真的很喜歡這種實用的接觸,因爲我們能夠加熱外賣食品。房間也很大,舒適安靜。每個級別的電梯大廳還有空氣淨化器,我們仍然擺脫了這種流行病,這真是一個很好的接觸。我們唯一能改變的是手持淋浴頭和固定淋浴頭,加上坐浴盆,這在澳大利亞似乎又是一件稀罕事。哦,也許還有一點更徹底的家務管理,比如包括電話在內的一些表面塵土飛揚,我們在牀頭櫃裏發現了一條舊毛巾。總而言之,銅353真的物有所值,10箇中有10個如果我們返回墨爾本,我們會再留在這裏。保持良好的工作銅!