墨爾本南方大飯店的評論

住宿方回覆: Dear Guest,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

住宿方回覆: Dear Guest,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.

住宿方回覆: Dear Guest,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

住宿方回覆: Dear Xuankongjing,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

住宿方回覆: Dear Yayuu,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.

住宿方回覆: Dear Guest,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback regarding your stay with us. We genuinely appreciate all guest insights, as they help us improve our services.I’m sorry to hear that your experience did not meet your expectations. We take all feedback seriously and will review your comments regarding the room condition, noise from the air conditioner, and the lack of certain amenities. Providing a clean and comfortable environment is our priority, and we strive to ensure all of our rooms are adequately equipped for our guests.Regarding breakfast, we understand that many guests prefer a buffet option, and your comments will be taken into consideration as we evaluate our offerings. We're also sorry to hear about your experience with the front desk services and appreciate your feedback on how we can improve.We hope for the opportunity to better serve you in the future, as our goal is to provide a more enjoyable experience for every guest. Thank you once again for your feedback, and we wish you safe travels.

住宿方回覆: Dear Guest,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!

住宿方回覆: Dear Guest,Thank you for your feedback, and we hope you enjoyed your time in Melbourne. We would like to clarify that since you opted for the unserviced option, housekeeping will not visit or clean your room during your stay. However, our front office team is available to assist you with any concerns or issues you may have during your stay. We sincerely apologise for the unpleasant odor you experienced in your room. Your comfort is our top priority, and we take such concerns very seriously. We are currently in the process of upgrading our ventilation system to ensure a fresher and more enjoyable environment for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you better in the future.

住宿方回覆: Dear Yuen Yee,Thank you for your feedback. We're glad you found the location convenient. We recommend booking early for more room options, and we hope to welcome you again soon.

住宿方回覆: Dear Guest,Thank you for staying with us and giving us a perfect score. While we strive to provide comfortable accommodations, we regret if the room size felt small to you. We appreciate your feedback and will take it into consideration as we continue to enhance our guests' experience. We look forward to hosting you again soon!

住宿方回覆: Dear Guest,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!

住宿方回覆: Dear Guest,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.Kind regards, Mike The Great Southern Hotel Management

住宿方回覆: 尊敬的賓客，感謝您選擇入住我們酒店並花時間分享您的正面回饋。我們很高興聽到您獲得了愉快的體驗，我們期待您盡快回到我們的酒店。