庫格加瓦達納飯店(Coorg Gavadana,Madikeri)

The ambiance is wonderful and we enjoyed alot..the staff is very friendly Am*** sir,***jjunath and chaitra were very helpful And the chef is fantastic because of these people it felt like home...kids love the place alot Worth to visit...love the place.

Amazing experience. We randomly came across this place and we liked it . Very peaceful and good service. They have nice pool and few activities .Staff ***junath, chaithra and nitin were very sweet….will recommend this place to my friends and family………

It’s was good experience the staff was good service well maintained ambance and good pool and good food and well maintained

Best experience ever had Everything is best in class Staff Asha guided us well Room was class one View was awesome NIC view tq Asha Mam and ***asa ❤️ Wonderful resorts and stay 🩷🩷💥💥……………….✨✨✨✨✨✨✨🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌨️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️🌧️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️❄️🌧️🌧️🌧️

The beds are very comfortable, Serving is really good 😊, The location choosen for swimming pool is a really good spot, and nature behind the pool is mast 💥. One of the best resort in Madikere and not too expensive also , Campfire is one of the best experience.

The stay was clean and well kept. The property is beautiful. All the facilities (pool, cycles, swings, playground) were maintained rightly. But the highlight was the excellent service and hospitality. Much thanks to chaitra, Bindu, ***junath, asha and har****h for their all round care.

Excellent,we had great time during our stay.we highly recommend to come here and enjoy the nature.food and location was awesome .it has nice pool inside in between the nature.The saight seen places are near to the resort so don't need to travel much.

Had a great stay at Coorg Gavana, stay was very helpful, Asha answers nicely and patiently all of our questions with a smile, Chaitra introduced us with the local Coorg special dish and we loved it, made our breakfast memorable. Last and most helpful was Milan, he book a jeep for us to ***dalpatti, usually the jeep fair from ***dalpatti police check post to hill top is 2k, Milan arranged a jeep for which picked us from hotel, took to the ***dalpatti hill top and dropped back to hotel which is nearly 62 to 63 km distance up and down in just 3k..Thank you for making our visit to Coorg memorable.

Our misery started on Fri 15th Apr, a beautiful evening with a cool breeze and we finally landed at Coorg Gavadana. Misery 1 (Arrival): We were excited as our 4 family kids were looking for getting together after a long, however, the excitement didn't last long as after arrival we got to know that rooms are not ready. Imagine 4:30 PM and rooms not ready. Misery 2 (Dinner): On both 2 nights of our stay we faced the severe issue with food availability. Lack of staff and lack of experience, no plans. They take the order and the real panic game starts, staff neither know how to meet the expectations nor have a plan to handle the resident's food request on their property. The food served was soggy, smelly and tasted less...after a lot of confrontation, they accepted the incapability of preparing the menu items and told us that they are only good at preparing dal, roti, and parantha. Ideally, staff should be truthful and must share the info as-is instead of experimenting. Misery 3: Housekeeping: They lacked in this service as well even though housekeeping is an essential service for any hospitality industry but due to lack of staff they have no clue on how to handle and ***age the requests. After our check-in, for the next 2 days no cleaning was done, no water bottle replacement, no towel replacement. service was zero. If asked they try to meet it asap but the challenges were visible in everything, and all the time. Misery 4: Mr Karthik, I must admit he is humble, helpful and approachable but the art of first saying yes and later saying I didn't say is need to be learnt from him. I can understand his pressure and also all the time I empathise with him. But I am a customer, and I paid premium (room rent equivalent to 5-star hotels) and in return, I was given a room but with no service at all, that's not how the service industry works. Suggestions: 1. Start saying No if you cannot. 2. Hire more professionals with experience, especially in the kitchen and front desk 3. Be more cautious about the kid's needs, they cannot wait for dinner until 11 PM. I appreciate the help and patience demonstrated by Ms Anitha. BTW, I saw all the guests fighting for food, cleanliness and staff support.