舒適套房飯店(Comfort Suites)

Perfect pool area and water in pool was freezing Customer asked staff turned heater on! We choose this hotel for pool, location and 2 beds and sofa pull out very clean staff very helpful/ highly recommend

Close to anything you need. Staff waa very good but could be a bit better acquainted with local restaurants

I stayed here a couple times in the past and never had any issues. This is a nice place to stay, not a fancy resort. It's affordable and clean. Staff is very friendly and helpful.

The beds were a little noisy lol but comfortable. The pool room could have been warmer for when u got out of the pool so ur not freezing as well as turn up the temp for the water in the pool.

Great staff. Above average continental breakfast. Very nice room. I will be back.

Large room, large bathroom, and very clean. Staff were kind and helpful.

Our room was spectacular! Super clean and spacious. The shower was huge but a little awkward (felt like I was spraying water everywhere without a curtain or door). The free breakfast was one of the best I’ve ever had at a hotel stay. Lots of options and many were hot. The hotel staff was spectacular! We unfortunately had a bad incident happen in Cleveland and they were VERY accommodating. We were able to do a super late check out and then they didn’t run us out of the lobby while we waited for a ride. I was hoping to walk around the lake conveniently located right behind the hotel but unfortunately I didn’t have any appropriate footwear from the incident.

Room temp was 54 degrees when I arrived, and took all evening to increase by 10 deg. By all means, don't waste energy, but perhaps bump up the temp on check-in day. Sheesh. Overall, room and furnishings didn't match the "comfort" name. I don't expect great coffee in the morning, but please ditch the coffee machine that drizzles out small portions in favor of some properly brewed coffee one can pour into a decent-sized cup so one doesn't have to bring two cups of machine coffee back to the room.