The room was spacious. Suhoor was offered in their restaurant during Ramadan, and they have a wide range of delicious food and drink options! The location is not exactly in front of the Prophet’s Mosque like the other InterContinental hotel, but this is still pretty close (~7 min walk). I felt safe all the time so I would highly recommend this hotel to solo travelers.
Room is small, toilet is smelly. Bell & guest service are really helpful, yet the reception doesn’t feel like working. Too noisy and night like people next door is having party the whole night, banging the door, singing, shouting…etc, isn’t soundproof at all.
My stay on 9 to 11 of Feb 2023.
Excellent location, short walk from towards the Masjid - the side of the Green Dome.
Also a short walk to the food market.
Friendly staff and spacious clean room - good condition bath and shower (no horrible grout work)- comfortable mattress topper - clean Tea/Coffee making facilities.
Hallway to room smells good with some sort of atomiser and lifts are fast, on either side of the hallway.
The receptionist kindly gave me an upgrade from the usual room I'd booked.
All in all, this was a pleasant and peaceful experience. I comfortably got changed into my Ihram, ready for my onwards journey to Makkah via train.
Mr Akhtar
Very good facility and warmly welcomed each and every customer. Special thanks to staff Mr. Amir, patiently help us on everything. Strong recommendation!
KKendana TamizThe hotel staff is great, I lost my key (card room) in Masjid Nabawi and they didnt even charge me with anything.
We can also put the luggage after check out in the safe place.
The building is older, but functional.
We dont have to wait for the lift because there are 6 lifts for the building alone.
I’m shocked that the shampoo and soap is from Brooklyn, which I’ve visited New York in May but no time to visit Apotheke 😩
Near gate of Masjid Nabawi from the hotel is 365.
You can choose this hotel instead of Pullman Zamzam if you have strict budget like us.
Because the location is not that far from gate 365.
This gate is near Rawdah.
Ps: I take this photo right before check out. Sorry for the mess
SSalmanMThe hotel was OK but expensive. We had a wheelchair and access was a bit difficult. Our room was good but there was no safe box in the room. Staff was friendly.