麥德林鄰近Pasaje Comercial Galerías de Ayacucho的飯店

This hotel is so comfy and the service is very good. The location is very central. Clean and organized. The rooms are perfect and it has a good quality for its price. I would definitely stay again in a future trip.

在我逗留期間,三個男人不事先通知地走進我的房間,而我的兩個室友脫光衣服,酒店管理層對此無能爲力!我在多拉多酒店租了9間酒店客房和一個會議室,爲我的非營利組織30名領導人租用了4天。在我們逗留的第二天,一個神祕的人突然闖入我們的房間,看到我的室友完全脫光衣服。爲什麼我們聚會以外的人可以進入我們的房間!?我們去了酒店經理Joanna和Marco,他們不會做任何事情,他們告訴我們,這只是“透視問題”並不是什麼大不了的事情。報道此事後不久,Marco就和身後的另一個男人衝進我們的房間,完全不事先通知,沒有敲門,只是打開門,而另一個女孩正在脫衣服,不會離開房間,聲稱他試圖“解決問題”。Marco和Joanna需要被解僱!此時我組織的所有女孩都害怕,有些人在哭,我們都感到完全不安全。管理層騷擾我們。他們在每層都有攝像頭,當我們問他們聲稱沒有這些事件的鏡頭(多麼方便!!!)所以現在我們正在對他們提起訴訟,以便他們可以將鏡頭釋放給我們。除了我的女兒經歷的所有這些精神和情感創傷之外,我花了3000美元用於酒店房間,會議室和酒店餐飲,酒店不會爲我們在事件發生後沒有使用的服務和房間退款。至少他們能做到。

Great hotel great location and service is simply the best I’ve ever seen. The hotel is well located. It’s beautifully remodelled the rooftop bar there’s also a big island of the hotel. Breakfast was included which was great but what I love the most is that every room is beautifully remodeled, and a very intelligent use of space.

登記入住非常緩慢。有一天，我早上8點離開房間，貼上房間標牌。我3:30回來了，我的房間還沒有打掃過，但地板上其他所有在我離開時簽了名的房間都得到了維修。知道此時大多數酒店清潔人員都不見了，所以我去了前台詢問-辦公桌前工作的女人變得非常無禮。我說，看，如果他們不能打掃房間，請給我毛巾。她打電話給某人，並在跟他們談論我時給我骯髒的表情-我知道足夠多的西班牙人知道我什麼時候被談論得很差。房間終於在2小時後被打掃乾淨。如果您打電話給客房服務點菜，請指望電話永遠響起；如果您要用英語點菜，請指望轉賬多次，以至於不確定您的訂單是否通過或將要交付，再加上沒有食物那很棒。為自己省去麻煩並去餐廳。另外，電視遙控器可控制房間中的所有物品-百葉窗，遮光百葉窗，3套照明燈，但嘗試向上或向下更改電視頻道，就算了吧。房間每天打掃得很好，但是位置不是我想要的。我應該已經預訂了Zona Rosa的精品酒店

We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.

This hotel has definitely allowed me to redefine my former thoughts of what is a budget hotel. Whenever I thought “budget hotel,” I always thought of a hotel that was past its prime & a hotel that was dingy, dark, faded & completely 3rd rate. However, this hotel is completely the opposite of those things. To start, the staff at this hotel is genuinely so kind to their guests & they are equally kind & respectful toward each other. The staff is more than efficient at what they do in their professions & this allows the Ibis Budget Itagüí to have such a “feel good” comfortability. The manager here has chosen a wonderful team & your guests thank you very much! I stayed here for 24 nights & I don’t think I’ve ever felt more welcomed in any other hotel before. My room was very comfortable, with cozy linens & pillows. I slept beautifully in the bed each night. There’s a big curtained window in each room, which covers most of the wall, allowing natural sunlight to enter the room. You can’t open the windows, but the Ibis Budget Itagüí hotel is fresh & clean... & even though I do enjoy fresh air in my room, I have not one complaint with this hotel! The TV is great (with several English channel options) & electrical outlets were conveniently located throughout my room. My Internet was so fast & air-conditioning functioned perfectly. The elevators are very quick & I never waited long for one. Breakfast each morning was surprisingly more extensive than I had imagined, with many fresh fruits, omelettes to order, cereals, yogurts, breads, 2 fresh juice choices & delicious Colombian coffee with heated milk was available. The staff working in the restaurant was always so accommodating & friendly. Sometimes, in the middle of the night, I get hungry & I could always go downstairs to the hotel lobby, where they have a nice selection of sandwiches & pizzas (which they gladly heated for me). There’s lots of beverage options & chips & chocolates, etc. Security is always present on the street level, as you enter the hotel, & they ensure the security of guests & staff without being intrusive. The security staff is also very polite, but efficient at what they need to do, in order to ensure everyone’s safety. This hotel is spotlessly clean with a phenomenal cleaning staff. Sometimes I would leave my room around dinner time and they would still clean my room spotlessly & they would change the sheets for me whenever I requested. The hotel appears to be a very new & a modern building. I think they just celebrated their 2nd anniversary here. On the street level, located inside this hotel building, is a bakery called Tostao’ Cafe & Pan. Everything there is delicious & all of the pastries are very French! Next-door (still inside & on the street level of the Ibis Budget Itagüí building) is a delicious & comfortable family restaurant called Burrata, which is owned by a husband & wife & their little boy. The food is delicious, with a daily menu of the freshest ingredients & tast

酒店靠近主要道路，如果您和孩子一起去並使用嬰兒車，由於該地區的地理位置而形成的陡峭斜坡，會有點複雜，到達時，他們會為您提供成人雞尾酒（不是很好）和小童冰淇淋，總的來說早餐很豐盛而且不錯，我們衹有一個晚上的中轉航班，國際機場大約需要1個小時

ENG / FR 不能相信這個地方是五顆星。不知道哥倫比亞是否有六顆星，但應該存在，因為這很令人失望：從哪裡開始？首先，您到達了，接待人員不會說英語。然後他們告訴您，您的房間裏沒有任何客人來拜訪您...自由。健身房是一台跑步機和一輛自行車……簡直令人難以置信。客房服務的選擇有限，而且質量很差，而且非常慢。將近一個小時的訂單。房間的清潔也很差（到處都是女性頭髮，一條毛巾不夠，沒有淋浴墊...），這是目前可用的最大套房。牀單上有奇怪的痕迹。非常重要的是電視質量低劣！沒有高清！應該是4K。藍牙揚聲器也將是一件好事。 無論如何，糟糕的管理，低水平，高價格的酒店。 退款要求和要求！

Me gustó mucho el servicio, las personas son muy amables. La habitación muy cómoda, organizada, cada detalle bien cuidado, la cama súper cómoda. El restaurante es muy bonito también, la comida estuvo muy rápido y estaba muy rica. Había música en vivo, toda la experiencia fue inolvidable. El lugar es tranquilo, seguro, los súper recomiendo.

酒店、房間、工作人員、食品服務和露營在麥德林是無與倫比的。特別值得注意的是工作人員非常友好和熱情好客。特別是聖地亞哥的行李員。他使我們的住宿更加愉快。他對待我們就像對待家人一樣,總是在那裏幫忙,無論如何。他是一個守護者!謝謝你爲我們所做的一切,聖地亞哥!