靠近麥德林Beléncito betania的飯店

This hotel is so comfy and the service is very good. The location is very central. Clean and organized. The rooms are perfect and it has a good quality for its price. I would definitely stay again in a future trip.

在我逗留期間,三個男人不事先通知地走進我的房間,而我的兩個室友脫光衣服,酒店管理層對此無能爲力!我在多拉多酒店租了9間酒店客房和一個會議室,爲我的非營利組織30名領導人租用了4天。在我們逗留的第二天,一個神祕的人突然闖入我們的房間,看到我的室友完全脫光衣服。爲什麼我們聚會以外的人可以進入我們的房間!?我們去了酒店經理Joanna和Marco,他們不會做任何事情,他們告訴我們,這只是“透視問題”並不是什麼大不了的事情。報道此事後不久,Marco就和身後的另一個男人衝進我們的房間,完全不事先通知,沒有敲門,只是打開門,而另一個女孩正在脫衣服,不會離開房間,聲稱他試圖“解決問題”。Marco和Joanna需要被解僱!此時我組織的所有女孩都害怕,有些人在哭,我們都感到完全不安全。管理層騷擾我們。他們在每層都有攝像頭,當我們問他們聲稱沒有這些事件的鏡頭(多麼方便!!!)所以現在我們正在對他們提起訴訟,以便他們可以將鏡頭釋放給我們。除了我的女兒經歷的所有這些精神和情感創傷之外,我花了3000美元用於酒店房間,會議室和酒店餐飲,酒店不會爲我們在事件發生後沒有使用的服務和房間退款。至少他們能做到。

酒店靠近主要道路，如果您和孩子一起去並使用嬰兒車，由於該地區的地理位置而形成的陡峭斜坡，會有點複雜，到達時，他們會為您提供成人雞尾酒（不是很好）和小童冰淇淋，總的來說早餐很豐盛而且不錯，我們衹有一個晚上的中轉航班，國際機場大約需要1個小時

Me gustó mucho el servicio, las personas son muy amables. La habitación muy cómoda, organizada, cada detalle bien cuidado, la cama súper cómoda. El restaurante es muy bonito también, la comida estuvo muy rápido y estaba muy rica. Había música en vivo, toda la experiencia fue inolvidable. El lugar es tranquilo, seguro, los súper recomiendo.

Es un hotel nuevo ( supuestamente 5 estrellas) pero.. no funcionan cosas básicas como la luz del baño, que es un mando muy moderno ( las luces son todas con un mando que varían la intensidad etc.. pero muchos ya tienen borradas las letras que indican su función) Nos cambiamos de habitación..en ésta habitación no funcionaba la apertura de un armario superior ( totalmente necesario dado que viajamos por largo tiempo y tenemos equipaje 🧳🧳) Teníamos desayuno incluido pero debido a los diferentes tour sólo pudimos desayunar el primer día..y nos dijeron que no preparaban para llevar. Si a eso añadimos que no había nevera, ni para preparar café o té en la habitación..muy decepcionante Tuve que solicitar un gorro de ducha ya que ésta es de lluvia...( Les pareció raro 🤦🏼) también un vaso 🥛 que pedí para el baño y....nunca llegó No hay ventanas para ventilar.. del hall llega mucho olor a comida hasta la entrada de la habitación y hay ruido por las noches de los bares de al lado y de la carretera.. Creo que tienen que mejorar muucho la atención a los clientes y dar servicios mínimos para una categoría no ya de 5 sino incluso de 3 estrellas..( las cajas fuertes nos dijeron que todavía no estaban en funcionamiento. La habitación no nos la hicieron.. un día, no se el motivo No lo recomendaría jamás Lo único bueno la cama que era muy cómoda.

Eu e meu esposo viajamos á trabalho. Quarto limpo e grande, bem confortável. O café tem poucas opções. Me senti incomodada em questão de tolerância , sou sempre pontual no que diz respeito aos horários e regras, é bom ficar atento ao horário do Check out. Saímos pela manhã e ao voltar para o hotel atrasamos 15 minutos porque pegamos um trânsito , assim que pisamos no hotel já fomos informados que tinha passado do horário. Ficamos hospedados no 7º andar , não deu 2 minutos que entramos no quarto a recepcionista avisando que depois do horário seria tarifado. Subimos somente para pegar as malas. Não cobraram, mas achei desnecessário a forma que fomos abordados. Do mais, um hotel que se eu precisar ir pra Colômbia novamente voltaria a ficar pela localização e limpeza. Shopping perto, mercado etc.

We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.

登記入住非常緩慢。有一天，我早上8點離開房間，貼上房間標牌。我3:30回來了，我的房間還沒有打掃過，但地板上其他所有在我離開時簽了名的房間都得到了維修。知道此時大多數酒店清潔人員都不見了，所以我去了前台詢問-辦公桌前工作的女人變得非常無禮。我說，看，如果他們不能打掃房間，請給我毛巾。她打電話給某人，並在跟他們談論我時給我骯髒的表情-我知道足夠多的西班牙人知道我什麼時候被談論得很差。房間終於在2小時後被打掃乾淨。如果您打電話給客房服務點菜，請指望電話永遠響起；如果您要用英語點菜，請指望轉賬多次，以至於不確定您的訂單是否通過或將要交付，再加上沒有食物那很棒。為自己省去麻煩並去餐廳。另外，電視遙控器可控制房間中的所有物品-百葉窗，遮光百葉窗，3套照明燈，但嘗試向上或向下更改電視頻道，就算了吧。房間每天打掃得很好，但是位置不是我想要的。我應該已經預訂了Zona Rosa的精品酒店