棉蘭Toko Ban附近住宿

其實我沒有多大期待到這個酒店,看來這個酒店也沒想到太多。酒店的位置確實還是屬於市中心,但是週邊環境確實是居民的房子周圍。我住的是16號工作室房型,從我預訂的app上看,這是最大的類型,但事實證明房間面積還是比較狹窄的。房間衛生間也很窄,洗澡的簾子擺放的竟然讓衛生間窄了點。通往房間的走廊也沒有空調,電梯也沒有,而我的房間在3樓,所以可以想象到去房間時又累又熱的混合。另外要說的是早上的早餐是含冰凍食品的,所以酒店提供冰箱裏面有冰箱,我們直接選擇了我們的早餐,然後工作人員會用micowave煮的。第一次住有這樣的早餐系統的酒店。我不知道這種系統好不好,但是這系統讓我感覺這家酒店確實是專門爲想要實用快捷的“緊急”旅行者。還好,酒店前台和員工包括保安人員都非常友好,所以至少有一點好的小事情,我可以從這家酒店贊一個。

I had a pleasant stay here, good ambience, love the room smell and lobby. The breakfast is good also, many varieties. The staffs are very good, so friendly and helpful. You won't to regret to stay here. Very recommended and affordable price. I met fauziah and she's so friendly

這是第二次入住這家酒店，泳池旁有自助晚餐，具體價格忘記了，不上百，喝個飲料，吃個燒烤，聽個音樂，如果你會游泳再去遊個泳，感覺挺好的。

房間很乾淨 服務真的可以 市中心位置 哈加桑加特值得 推薦👍🏻👍🏻

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

非常不錯的酒店，安全，豪華大氣上檔次！游泳池雖然沒去，但是看了非常不錯，早餐稍微欠缺一點，房間的隔音和床都很舒服，每天打掃都有有人在的時候再進，非常貼心，全程不用印尼語交流！

我們之所以住在這裏,是因爲我們參加了在那裏舉行的一個婚禮招待會。我在全世界住了150多家酒店,第一次被要求爲A/C的遙控器支付可退款的押金。浴室非常小。我的貓在裏面不能擺動一隻貓。我們花了5個小時才到達那裏,下午5點的時候沒有熱水,真的需要洗個澡。在去吃飯的路上,我在接待處問了這個,被告知由於“技術問題”,我們只能有6-8AM和6-8PM的熱水,我解釋說我不知道這個。接待員然後給我看了一張我在辦理入住時沒有看到也沒有顯示的文件,說明了情況。我建議在辦理入住時將此信息告知客人。奇蹟般地,‘技術問題’在第二天上午就解決了。工作人員不知道酒店發生了什麼事。我們問是否有現場音樂。接待員指導我們去了酒店的兩個場地,但每個場地都關閉了。只有迪斯科開放。餐廳的食物最多也只能算是平庸的。他們試圖在餐桌上做燒烤,但沒能達到效果。有很多盤子、杯子、杯子等等,但只有一個勺子。櫥櫃上沒有燈,你在那裏泡茶或準備零食等等。化妝鏡/梳妝鏡上的燈不工作。清潔房間時,他們顯然沒有檢查所有東西是否工作。傢俱、地毯、櫥櫃、壁紙等都很陳舊。然而,牀很舒服,牀後面的牆面比較新,房間沒有保險箱,我知道保險箱是費用,總是存在技術問題,但差不多每家說是4-star的物業都有一個房間保險箱。從安全的角度來看,最糟糕的是電梯門在很短的時間內關閉。當門在大約5秒內關閉時,我傷了胳膊,重重地打我。一個嬌小的奶奶可能受了重傷。似乎沒有人在意。這是一個明顯的問題,應該已經解決了。餐廳沒有啤酒、葡萄酒或任何其他酒精飲料。這是一個管理層似乎不關心的財產。員工樂於助人,樂於助人,有禮貌,尊重他人,但未受過適當的培訓,這表明管理層或所有權並不重要。

住得很不錯，洗手間和熱水也正常。無線網路速度很快，入住過程也很快。我也喜歡他們在酒店內有按摩水療中心，價格實惠，但作為一個馬來西亞人，我想說，當他們給你一張折扣券時，它相當便宜。如果你真的不想出去，你可以點客房服務的食物，份量也很大（對我來說），而且丹貝炒飯配參巴醬非常好吃。在飯店前面，有幾輛私人計程車服務（suv汽車），價格不等，例如前往Parapat（多巴湖）的價格為100萬印尼盾，前往siantar的價格為70萬印尼盾。以防萬一您在最後一刻計劃去多巴湖並且沒有提前預訂任何優惠 我唯一希望他們改變的是浴巾。請更換新的、更軟的。所有的線都是從毛巾上出來的。

The rooms are good, nice and clean, I stay with my family during the year end holiday, the bath room good and clean, we took the family room and the room large and properly set up, thank you for Mr Suhendra Marjan the EHK who already set up the room properly and make our memorable holiday. The breakfast experience also there are many variant of food, I like mie gomak.

我在EID季節期間住宿,預訂了10個房間。經理Saut Purba先生在協助我的預訂方面真的很有幫助。他盡力滿足我的要求,例如連接房間和相同的樓層,因爲我和我的大家庭一起住。最驚喜的是自己升級了10樓的房間。太感謝了!索特先生還協助爲我姐夫安排生日驚喜,一些工作人員正加入我們,用漂亮的生日蛋糕和祝福敲他的房間。早餐很棒,食物很有味道,我和家人都很喜歡。這家酒店在他們的自助早餐上提供了好幾種選擇。這家酒店還有一個不錯的游泳池,不大,但乾淨安全,適合孩子。在我結帳期間,前廳工作人員非常出色。最後但並非最不重要的是,感謝您格蘭提卡酒店如此難忘的住宿。:-)