The beds and pillows were comfortable but that's where the good review ends. We were in Room 102 which is in the pet friendly wing. We have a small dog. Before booking I called and talked with a man at the front desk who assured me the room would would not have a smell but it did smell, strongly, of a cleaning product/pesticide. The whole hall smelled of it, a sickening aroma. When I got home my clothes smelled like that cleaning product. I opened the window. We are on the ground floor and the window opens though no screen. But then I discovered that when I closed the window there was no way to lock it. The lock had been broken. We put the luggage holder into the other half of the window so no one could open it from the outside. Only one lightbulb worked in the three lamps. The water tasted foul so I could not make drinkable tea with it. The mini refrigerator was set so low that it froze our food. The bathroom is tiny, right next to one of the beds, and the shower dripped all night, loudly. The only ice available was on the fourth floor as the ice maker on our floor was broken. We paid $150 for the room, as the dog cost an additional $40. Now she smells bad, like the room. Recently we traveled across part of the US and I booked us places for every night, pet friendly, and by reading reviews in advance I got great hotels that cost less than this place. It doesn't have to be so shabby.
73 評價