上議院中心飯店(Lords Central Hotel)

The hotel is somewer 100+ years old so ul see old vintage rooms with their old interiors. The view of matheran mountains from pool side rooms are really amazing. U can sit in ur veranda & have tea n snacks looking at peaceful sunset. They hve their own library section to relax & take ur time to read if ure a book lover. Also they've games like carrom, badminton to play in ur free time.

Would highly recommend a stay here, pay a small premium for the valley view rooms. The view is just awesome. Like having your own cottage on a view point. A trip to Lords has been on my bucket list for long, and finally made it. Food is sumptuous and delicious. Lots of old world charm, wonderful garden and greenery all around. Weekdays are best as the raucous crowds would be back to the city and you can enjoy the peace and serenity of the place. A peaceful meditation with eyes wide open.

There are some stays that linger with you for much after you've been there, some for good reasons and some for the bad. This one falls in the latter. It's been over 10 days since we visited Lord's Central and I can tell you we still can't get over the horrific stay we had there and are still reeling from the shock of what we experienced. It's the first time in my life that on a 2 night stay we were praying when the holiday would end and we could get back to the comforts of our home. The big problem there is with the rooms. These people charge today's rates for a room that was probably made in the 80's and is still that way, not upgraded, not improved and no effort made to provide comfort to the customers who put faith in them and come to spend a vacation there after paying a premium for this crappy place. The rooms are in a pathetic and deplorable state, which made us feel cheated and angry. They have no respect or value their customer's comfort is clear from the following. 1. The bedding is so uncomfortable with rough bedsheets and pillow covers that you will never get a sound sleep. We kept waking up in the middle of the night several times bcoz the hard and rough pillow covers and bedsheets rubbing against our faces and bodies kept poking us throughout the night. They don't want to spend money to put soft, comfortable bedding and expect us to bear this torture through the night, hence we were unable to sleep for 2 nights. 2. The blankets were foul smelling and rough and hence we just junked them completely and did not land up using them. They haven't bothered to change it for God knows how long. 3. The old sofas provided to sit and watch tv were infested with bed bugs and unusable. The old and jaded dirty sofa covers were very bad to even look at and it was disappointing to have this bad piece of furniture and not a clean comfortable one. We were of course not able to use it during our entire stay. 4. The wardrobes are broken and unpolished and drawers in a bad shape. It's sad to see the old rotten furniture in such deplorable conditions being provided to customers. There is a difference between vintage and junk. You can't sell junk in the name of heritage. It was just horrific. 5. They have one vintage Videocon ac which only throws air and hardly any cooling. Without a fan you can't stay in the room as the old ac is not enough to cool the room and this in spite of telling their Mumbai booking office that a good ac room was essential as it was hot in Matheran. 6. When you have an enclosed sitting area outside the room for the view, you ought to provide some cooling relief to be able to sit there. The vintage ac which was not enough to cool the room itself could not provide any relief there and a fan is imperative bcoz if you open the main door to the outside then the monkeys enter. So that was another area we could not utilise fully and so the whole purpose of paying a premium for a valley view room was defeated. 7. Who keeps dri

This place charges for the views, hospitality and peace. If you want luxury, this is not the place for you. The owners are kind and wonderful to speak to, the property is maintained like a home and the staff is very courteous and helpful. It is just at the end of the market and very clean. I went with my teen daughter for a mother-daughter getaway and this place was perfect. A few things that could get better is the furniture which is too old and almost falling apart and the timing of hot water in the room which was only limited to a couple of hours in the morning. Besides this, we enjoyed our stay. This happens to be the only property that gives you the full view of Khandala point.

This is not a hotel ! It’s a stable but Even a horse will refuse to be in this hotel ! Creaking doors, cracked mirrors, windows that don’t close, broken tiles in the bathroom risking grievous injury , inattentive owners and all employees agreeing that this hotel needs massive renovations with archaic small tvs, huge tarpaulins on roof to protect leaking and above all hot water only till 1030 am ! Good points : good people work there, food so so and beds comfortable !