大山飯店

Terrible experience it's not worth of 1 star. Booked a room for my daughter wedding... No power [power cut] No back up generator Only 2 rooms are occupied No refund 0% service Wet Toilet with all over water. Breakfast was served to room with 2 variety. Never recommends to any one..

On my recent stay at grand mountain overall, I had a great experience! The staff was super friendly and helpful, and the room was clean and comfy. The food was absolutely amazing! The pasta and the soups couldn’t get better. I have to give a special Shout out to Mr.Chaminda from Food and beverage department for being kind and supportive. Thanks for a wonderful stay! 😊🏨"

With a great view. Awesome hotel for the photo loves. 😉 nice climate. Best for the friends dayouts. Super service. 🥂 cool pool 💦 variety food combination 🍔 🖤 Fascinating landscape. I swear everyone would like to visit this more and more 💕

One of the luxurious hotels I have ever went by the way. Good job. The surrounding was breathtaking and so attractive. But there was a little problem with the menu of the dinner. But still I love this.

I booked a double room for 2 nights. they said they are unable to send the booking confirmation due to a system breakdown and will send it within 2 hours. After a week I still did not get the confirmation. When I called, they said the booking is in the system. Asked me to just come, they will send the confirmation via whatsapp. I did not get the confirmation for another hour. When I checked after one hour, a guy called "Mohan" - the receptionist was so rude, yelling at me that he has to do everything , he has no time to type and send the booking confirmation. When I asked to speak to a Manager he said there is no manager. booking is cancelled!! This is just a brief of the long horribly rude conversation. Unbelievably unprofessional manner of handling the booking and communication. ruined our holiday before even it started. Disgusting!!!

The Grand Mountain Hotel, Sri Lanka We stayed at The Grand Mountain Hotel during a business trip with Blåkläder. While the hotel appears grand and spacious at first glance, it quickly became evident that it struggles with maintenance and service—especially when hosting a large group like ours (over 80 people). Rooms & Cleanliness: The rooms were spacious but poorly maintained, showing signs of wear and neglect. My room was not properly cleaned upon arrival, which was disappointing. Facilities & Cleanliness: The hotel itself is large and has potential, but it is clear that maintenance has been overlooked. Dirty glasses and cutlery were a recurring issue in the restaurant, which does not reflect well on the overall hygiene standards. Service & Hospitality: It did not seem like the hotel had experience handling such a large group. One of the biggest letdowns was the lack of alcohol. With a large corporate group visiting from Norway, Sweden, Denmark, and Iceland, it should have been expected that a well-stocked bar would be essential, yet they were severely understocked. Overall, The Grand Mountain Hotel has potential, but the lack of maintenance, cleanliness, and preparedness for large groups made the stay less enjoyable. Would not recommend for corporate events unless significant improvements are made.