Residence Inn Canton

Staff was extremely nice! Very friendly and greeted you each time you came in. This goes beyond the front desk staff - the maintenance workers were also extremely friendly and made a point to say hello. The room was also nice as well - but some things that could have been better is the cleanliness of the room. The white linens had dirt stains on them as well as the shower drain was clogged - also during my shower in the morning hair from a previous person started to come up out of the drain onto my feet. This was a pretty disgusting situation. There were also dirt stains on the couches and the door. A possible deep clean and slight upgrade to the rooms would make a massive difference! Overall I think this is a great hotel and would stay here again in the future.

We normally love staying here but pool was down and only had a few channels on TV that actually worked.

I travel alot and I have to say i was not happy with this one. Our room was not properly cleaned. Could not find a mug, found the dishwasher almost half full of dirty dishes, so i ran it. you could tell the carpet has not been swept. there was dirty water marks running down in front of the bathroom vanity sink. the toilet squealed when you flushed it. had to "fix the guts" to stop the squealing.

Loved having a 2 bedroom, 2 bathroom suite with a kitchen for our family. We hosted the holiday out of room and it was comfortable for us and our 2 local family members who would visit with is during the day. We loved the holiday touches like the gift wrapping station. However it would have been improved if the fireplace worked and if we could control the temperature better. We eventually had the air conditioning on and later even opened all the windows and it was still 78-82 degrees on our thermostat. But all in all a positive stay.

The hotel is in a great location- needs some TLC. Sofa bed is very uncomfortable and some rooms had very strong bleach/cleaning solution smell.

The staff was great at all times considering, the room did not have a micro-wave, the fireplace was inoperable and had broken pieces to it in the top section of the fire place, the Heat in the room was not working at certain times, the closet sliding doors were off track and were about to fall to floor one section was placed against waal at an angle so it would not fall, the day I check in the staff help out and the next day they gave me a portable heater for my elderly dad's rm which I'm grateful for other wise my stay was great Thanks!

It’s in need of an update. Carpet and places on walls have been cut and patched. Breakfast was ok, not close to what I’ve had at residence inns in the past. The extra charge for parking is not appropriate

This hotel is very dirty. Hallways obviously have not been swept in some time. Our room had cigarettes burns in the carpet even though it was a smoke free room. There was mold in the shower. The inside of the fridge was dirty. Definitely will not stay here again.

Room was clean and spacious. The staff were great. The pool needs cleaned and gym equipment need updated.