杜納斯馬斯帕洛馬斯度假村(Maspalomas Resort by Dunas)

2 piscines au choix : 1 animée et 1 calme Equipe d'animation et personnel au top et aux petits soins pour un séjour mémorable Grand choix d'animations en journée : pilates, fitness, tir-a-l'arc, aquagym, water-polo, initiation à la danse, foot, pétanque... Soirées à thème au resto le soir ou lors des spectacles. Choix de nourriture varié pour les 3 repas Club enfant et club ado

Une expérience unique, mon fils ayant eu la varicelle pendant notre séjour. Une équipe professionnelle au top, une déléguée compréhensive, arrangeant et efficace. Avoir un médecin sur place a été une chance et une grande aide. Le personnel de l’hôtel a su répondre à nos besoins et nous ont aidé dans la réservation de nuits supplémentaires. Merci à tous. Des vacance différentes mais on n’en garde plus un mauvais souvenir. Pour le logement, il est fonctionnel. Un peu à l’ancienne pour un 4etoiles. Plus adapté pour un séjour entre amis notamment pour le côté, lit simple et non lit double.

Super club et animations parfaite .. recommander à 100%. La restauration est variée et autour du club beaucoup de choses à visité.. le groupe de danse intervenu le 17/04/2024 nous a offert un spectacle magnifique ….il faudrait un peu plus d animations piscine voir spectacle ou soirée piscine ce qui serait parfait … merciiiii dunas maspalomas et grand merciiiiii Lookea

If you are able to pick another hotel during your stay at Canary Island, I would do so. It is _not_ safe for a stay and certainly not with children. Walls are showing great water damage and have pieces of wall filler and dust falling off everywhere. I am not kidding when I say this was in every room and every wall of our bungalow. What about having electricity socket not being attached to the wall with live electricity still going through it? This was brought up to the hotel and the customer relations personell was very good talking to about it. I was told compensation could not be done at the hotel as it was booked through **********, but as we since have arrived home they take zero accountability in the matter. To the length that they say this was never brought up with the hotel and refuse to converse further about the subject. Ignoring calls, ignoring emails, ignoring everything. Send us an email and we will reply in 24h is the only thing you can get, while that has been sent and tried over five times now, still no reply on the matter and ********** say they cannot do anything until they do. I sincerely consider this a maximum two star resort until their problems are taken care of. Seeing the janitor running around with a bucket of wall filler and while paint says a lot. Patching a turd is what they are doing. I hope you will not have any problems if you go here, but I would suggest going elsewhere. Management is not to be trusted.

Very nice bungalows. Clean and comfortable. Nice heated pool. Nice area and easy to find. The food though is terrible all times meals. Too overcooked and well done meat/fish/chicken with no taste left in the ingrediens. Even soup or different sauces tasted like cooked water. The staff did not seem vary happy to work there - even though they are able to help and did solve some problems I had. They could be more smiling but didn´t seem to like their job. The wifi was great in the houses but less good at restaurant and by the pool. I would consider going back but that would be without any food included :-). I loved the sorroundings and the facilities (except for the gym which had only few machines).

Overall very good , food was good and plenty to choose from

Very nice and friendly crew. Nice a**osphere. Nice bungalow. Unstable wi-fi for work.

Entertainment wasn’t the best and indoor arena wasn’t ideal for everyone to see the ‘shows’. Staff were helpful and friendly from reception to restaurant to housekeeping.

Bardzo miła obsługa. Szybkie zameldowanie. Bungalowy choć trochę stare to bardzo przyjemne i czyste. Otoczenie bardzo ładnie zagospodarowane, piękna roślinność. Przy dużym obłożeniu gości w weekend baseny mocno obłożone jak i restauracja. Po weekendzie dużo wolnych leżaków i w restauracji nie ma problemów ze stolikiem. Jedzenie bardzo dobre. Każdy znajdzie coś dla siebie. Bardzo dobre ryby i owoce morza. Kawa z expresu bardzo dobra - szczególnie przy barze basenowym - czuć moc kawy! Obsługa restauracji rewelacyjna - przyjazna i uprzejma. Blisko hotelu można bez problemu zaparkować auto. Dojście do plaży deptakiem ok. 20 minut. Naprawdę polecam ten hotel i podziękowania dla Pana kelnera, który serwował nam do stolika butekowane winko.