What an amazing experience, the staff is incredible, the food delicious and the hotel itself is gorgeous! From the moment we arrived to the moment we left the staff was very attentive and willing to assist. Great people providing excellent service. The concierge service from Rafiq and Ghizlane was superb, they coordinated guided tours, desert visit and a cooking class. They assisted with a great welcome and happy birthday for our daughter (21). Staff at the restaurants were very attentive and made breakfast a treat every morning. The team of Hamza, Zakaria, Yassine, Saed in the morning along with Fatima, Zahra, Lachen (great sense of humor), Amina and Assia helped start our day right. The mint tea is delicious and their pouring skills are exceptional. The bartending skills of Abdelkarim was much appreciated, walking us through cocktails and beautiful glassware. Do yourself a favor and schedule a Hammam with Loutfiya in the spa. She knows her craft and it’s a great experience that will leave you relaxed, we each had one and couldn’t stop talking about it. The pool staff was very helpful, ensuring your space was clean, umbrella in the right place and any beverage or food orders delivered promptly. We took the cooking class with Chef Abdessamad Dandani and Chef Fatima to learn tagine recipe cooking, both veggie and chicken. They were patient, kind and shared their experiences, helping us create an excellent meal. The front desk folks were so helpful, Kimza, the front desk Manager was so attentive and kind in her approach. She ensured we had a great time and was always there to help. Overall, I highly recommend the Park Hyatt Marrakech, it’s an amazing place to visit, relax after a long day of visiting Marrakech markets and museums.
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