伊克諾套房旅館(Econo Lodge Inn & Suites Marietta)

………ok stay during the snow storm wouldn’t let me reuse this app to stay another night tho

No hot water, bathroom door was split, and wouldnt stay closed. Phone in room didnt work. Hair dryer was broke and not working. Bed was worn out and sunk in the middle. No water pressure and shower head was calcified.

Whole room was in poor condition. Pulled the sheets back there was hair and spider webs. Bathroom was nasty. Will never stay again. Had to bd transferred to 3 different rooms. Still no working fans

Staying at the property was very unsatisfactory. Our towels had hair in them that were "fresh". The tub had hair in it when we got in. They told us they would cancel my reservation because we didn't check in right at 3 (we were traveling and had work). The toilet was loose coming out of thr ground. The pillows were flat and the light didn't work the first night. The shower had no pressure and when you look at the head, there was a lot ie grime and water buildup. The room was nonsmoking but there were ashes on the air conditioner. Overall, I would recommend going somewhere else.

There were two incidents that occurred. The first one was despite having I do not disturb sign inserted in the key area housekeeping still came in the room and violated my privacy. The second incident which is most severe for the reason I can’t bring myself to even critique other areas high is the fact that they had bedbugs. Once it was brought to the attention of the general manager there was no remedy offered. Customer Service went from being great to a complete failure! The manager suggested that I could have went up the street and found a bedbug and then brought it back. despite having a bedbug in the plastic cup that I brought from the room there was no remedy offered. He offered to have pest control to come in the next day and do a report and if they saw bedbugs because there had to be more than one then he would consider remedy. But we all know that was a lie. I gave him plenty opportunity to make a right and he prefer that I call the health department and write this review.

Linens were dirty, bathtub and toilet plug , the toilet bowl loose, no fire alarm, ask for another room and instead of upgraded it they offered my a worst one. Ask for credit and they don’t want. Ask to talk to the manager and he was going to be available after my check out.,

Staff was friendly, but 2nd floor dryer could not dry my work clothes. 1.50 per dryer cycle- quarters only, and 6 dollars later still not dry. Location was good with nearby restaurants.

Place was clean and in a good location in town. However, the room was in disrepair, lights broken, door was messed up and couldn't be locked properly and toilet wasn't screwed down and would move if you sat on it. Also the hot water was barely warm.

Other than having the wrong check in date causing me more time to check in. Luckily everything else was great!