錫賽德海濱夏洛套房飯店(Promenade Inn & Suites Oceanfront)

The room was incorrect but the staff fixed it and they were very helpful. The new room had someone else’s leftovers and a used coffee pod in the coffee maker with no available coffee for our use. Overall it was still a decent a stay. No air conditioning just box fans but we survived.

This is an older hotel in a great location. Pay the extra for a view. The beds are old and need to be replaced as of this date July 2023. The first room one can tell the bed needed to be replaced by the look. Then attempting to sleep, it was lumpy. I had to complain to front desk and they moved us rooms and that bed too was old but better than the first room. The one person at the front desk did us good.

Room was small but comfortable and clean. The stairs were quite troublesome during the rain but was very thankful that they did have two elevators, no ice machine on the 3rd floor( which is where we were) fridge was nice size and very very clean! coffee in room was a plus we had a room with no view but it did have a bathtub and check in was easy and check out was even easier!

Tuve que espera 3 horas para que pudieran darme mi cuarto y luego me cambiaron de cuarto por que ese cuarto se lo rentaron a otra persona y aparte me cobraron dos veces por la habitación.La Limpieza del cuarto estaba muy mal encontré toallas sucias en el baño la cortina olía muy mal etc.

El hotel está en muy buena ubicación y es petfrendly pero falta remodelar por que las habitaciones están muy viejas

Muy buena hubicacion cerca de varias tiendas y restaurantes y bares y la playa

The room was cold the first night since thenheat didn't work. The room was a joining room where the 2nd night the family that was there started fighting and slamming doors. Only 1 elevator was running very slow. Hopefully the new owner takes care of the property much better . Also they didnt let housekeeper clean the room when you was gone.

Nice ocean view. Room was a good size but is in desperate need of general maintenance and updates. Had only one working elevator that was extremely slow. Staff that I did enter at with was nice. They do need to invest in some repairs. My 12 year old son said”this place is falling apart” and he’s not wrong.

We liked our stay. Just a bit disappointed to have to find housekeeping to get more towels, toiletries, and soap.