The room was dirty as the sofas had stains, there were small cockroaches, and the room has a bad smell. The rooms were also not sound proofed very well regardless of what floor you’re in (I stayed on the 5th floor but I had friends staying at 32nd floor) as you can still here the noises down the street. The elevators took a long time as well since there were only 2 and the whole building had other businesses and residential units.
翻譯
住宿方回覆: Dear Ma'am/Sir,We sincerely apologize for the inconveniences you experienced during your stay regarding the cleanliness issues, pests, and unpleasant odor in your room. We understand how noise disturbances and elevator wait times impacted your comfort. Please know that we take your concerns seriously and will address them with our housekeeping, maintenance, and pest control teams. Your feedback is valuable in helping us improve our services. Thank you for bringing this to our attention.Best Regards,Skyloft Hotel Team
nenitajane
甄選雙床房
入住於 2024 年 6 月
獨自出遊
11 則評論
8.5/10
很好
發布於 2024 年 7 月 5 日
Convenient location in the University Belt area.
Near fast foods and coffee shops.
Just had a difficult time in the guest QR code check in as it would hang. Had to call the hotel to manually fill out the form.
Hotel WiFi is super slow.