曼徹斯特凱悅飯店的評論

住宿方回覆: Hello,Thank you for taking the time to leave us feedback from your recent stay with us. We are glad to read that you liked the hotel location and my colleagues impressed you with their high level of service. We will be sure to pass your compliments along to my team. It has been our pleasure to have you with us and we look forward to welcoming you in the future.Kind Regards, Guest Relations

住宿方回覆: 您好，感謝您的回饋。對於您在入住期間清潔度下降的情況，我們深表歉意。我們認真對待衛生標準，並將與我們的客房服務團隊一起審查此事，以確保改進。我們很高興聽到您喜歡這裡的位置和早餐，我們希望歡迎您下次回來，為您帶來更好的體驗。在我們努力增強服務的過程中，您的意見對我們很有價值。

住宿方回覆: Hello,thank you for the great scores and for taking the time to share your thoughts. We are delighted to see that you were satisfied with you stay overall and we hope to have the opportunity to welcome you back soon.Kind Regards,Guest Relations

住宿方回覆: Dear Ivy,Thank you for sharing your experience with us. We're pleased to hear that you appreciated our hotel’s new design and stylish decor, as well as the convenience of nearby transportation.We also value your feedback regarding the front desk service. While we're glad you found our team polite, we always strive to go above and beyond in making our guests feel warmly welcomed, so we’ll be sure to look into this for improvement.We truly appreciate your insights and hope to have the opportunity to welcome you back in the future.Warm regards,Guest relations

住宿方回覆: Dear Grace,Thank you so much for your kind words and wonderful feedback! We are delighted to hear that you had a positive experience during your stay with us. It’s great to know you found our location convenient, the room to your liking, and the price reasonable. We truly appreciate your recommendation and look forward to welcoming you back to our hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know!Kind regards,Guest relations