維斯塔德奧拉斯飯店

Hôtel vendu comme luxe mais les chambres sont vétustes et limite propre. Une rénovation sympose. Personnel et patron désagréable. Petit déjeuner minable. Pour 200 euros la nuit on s attend à vraiment beaucoup mieux. Très déçu sauf de la vue depuis la piscine uniquement le matin car le soir ouverte au public et trop de monde vraiment désagréable.

Hell begeistert und entsprechend wehmütig verliessen wir diesen Traumplatz nach unseren gebuchten 4 Nächten. Roger, der Besitzer, und Erlan sowie überhaupt das Personal waren total hilfsbereit und "really nice to be and talk with". In unserem Bungalow mit grosser Fensterfront stand ein sehr grosses Himmelbett mit der genial besten Matratze!! Das Frühstück war fein, ganz besonders der frisch gepresste Saft. Der ganze Platz ist magisch! Vor allem wenn man schöne Aussichten liebt, und die Ruhe. Ich hoffe, es gibt für uns ein nächstes Mal!

We have been staying with Vista De Olas for years and wouldn’t think of staying anywhere else! Every room (bungalow) we’ve stayed in has amazing views of the tropical surroundings and/or the beautiful ocean. Complimentary breakfast is served every morning and is fresh & local. We are so close to everything we need and are also content staying poolside all day with amazing views and delicious food. Bartenders (and much more) Erland and Allison always make us feel at home.

Worst experience ever! Such a beautiful location with so much potential but the service was terrible. We had to wait 2.5 hours for our food and when it arrived the food tasted sour and old. The guy working there was nowhere to be found and when he came with the rest of the food I pointed out that my food tasted old and he took the plate and threw it away. He then he rudely proceeded to tell me that I should have said something from the beginning and that he couldn’t do anything about it. He really started to argue with me about my food and was mumbling and talking to us with his back against us. The rest of the food was not appetizing at all and the smoothie made from “fruit” tasted like chemicals and separated after 5 minutes. When we were going to pay he kept being rude almost like it was our fault that we had to wait. When we asked for some sort of compensation he told us to stop being complicated and didn’t want to acknowledge that our service was bad and kept blaming his boss that wasn’t even there. In conclusion, beautiful place for sunset but please don’t order any food. Two of us who ordered ceviche had really bad stomachs the day after…

It's such a shame that such a lovely location can be ruined by terrible service. One of the members of our party is from Asian descent, they ordered food that never arrived. When he asked them what had happened to it, they had never processed the order and when he questioned this, the older blonde woman (we think she was the owner) launched into a tirade including the line "Do. You. Not. Speak. English?? KONNICHIWA??!!" (Japanese for hello in case you didn't know) On the other hand, maybe he was lucky not to get the food given my carbonara was (in the nicest possible way) complete and utter garbage. Nice view though.

NOTE: This is a review about the restaurant/pool only. I did not stay at the hotel. Came here for sunset and to use the pool. The deal was $20US that could be applied to food/drink not a bad deal EXCEPT I only had the local currency (I work/live in CR) - they wanted to charge 20K Colones which at today’s exchange is $37. And of course they do not accept credit cards. I was told that this was the owner’s policy. IMHO bad policy. You are operating a business in Costa Rica and you should not be charging people extra for using local currency. Maybe this is a deterrent to keep out the Ticans (idk) but it felt pretty crappy. If you decide to come here bring USD cash.