麥加飯店

2 night stay for our first time at this hotel. So let's start with check-in. Not great. Just 2 members of staff, who didn't seem to be working particularly quickly through guests who were queuing up. Took about 25mins wait, which is not what you want. The room itself, a junior suite, with one king bed and one separate seating area, was by and by clean, but this may just be down to the fact it is not regularly booked, so underused and not worn out as much. The fixtures and fittings definitely could do with some refurbishment and upgrades. Mattress had no give and felt like a plank of wood, and the pillows were similar. The sofa was uncomfortable and sagged, as were the 2 small chairs, no cushions also. The curtains in both the seating room and the bedroom were on a pulley system which refused to budge and we're half open and couldn't be moved. Another fault we had to call down for was the actual wall/ceiling area on top of the main room door. The door would not close easily and needed a great big hard shove to close. On exiting I noticed that the plaster and wall around was cracking and the whole door frame was cracking. The reception staff sent a carpenter who came to look and said they would need to send a plasterer the next day. Needless to say no-one else turned up and the fault was still outstanding at the end of our stay. Neither did the cleaning staff hoover or brush up the growing pile of plaster and dust which accumulated each time the door was opened and closed. Another bugbear of the room was the soundproofing, or better put, lack of any soundproofing whatsoever. We were subject to noise from the next door room all night, conversations and television sound coming through whilst trying to sleep. In the adjacent seating area, there was actually a great big gap in the wall by the window frame which allowed light and sound from the neighbours on the other side to come through. Very disconcerting. The WiFi was woefully slow, to the point that we couldn't even load the qr code for the hotel services. The shuttle service, if you could call it that, seemed kind of pointless if you're able bodied. It was quicker to walk. Literally a one minute ride on the way out. My child was sick in the night and we needed a change of sheets for the bed. It took 2 phonecalls and then being put on hold and waiting 20mins, by which time I physically send down to reception to see what was going on. There was supposedly a kids club on Floor H, which also houses the gym, but it was abandoned and was a bare room. Ok let's put down something positive. The fridges in the room actually worked. The television sets were brand new slimline Samsung. But, annoyingly the actual channels and TV signal were not great. The lifts were fairly clean, if somewhat slow depending which set you were using. My wife commented that the reception area toilets were the cleanest she had ever come across and had attendants on hand to clean. The car parking charge is also annoying, you'd think it would be free for guests or cheaper than the close to 75sar daily charge. Access available cheap local food eateries, but may not be suitable for delicate constitutions. There are also a few shops in the hotel lobbies complex, selling clothes, prayer accessories etc along with a small mini mart for basic necessities, along with the obligatory barber shop and overpriced coffee shop/cafe. Would we stay again? Possibly, due to location being not too far from the Haram and relatively budget friendly price. Would not recommend for older or disabled travellers as it would be challenging to get to the Holy Mosque even if using the shuttle bus. Just be prepared for a noisy stay, so bring ear plugs if you don't want to know exactly what your room neighbours talk about during the night.

住在卡比亞山酒店是非常有趣的。服務非常出色,工作人員也很專業,禮貌。食物質量和多樣性都很棒。期待在下次訪問中再次住在這家酒店。強烈推薦他......

我最近住在麥加安珠酒店,有一個真正美妙的體驗。服務是例外的工作人員細心,專業,隨時準備提供幫助。其中一個突出的特點是方便的地下通道到聖地,這使我們的住宿更加舒適。我強烈推薦這家酒店給任何尋求舒適和靠近聖清真寺的人。

We had a nice stay in the hotel, service is good , staff is helpful and friendly, we didn’t have any issues during our stay. Location was not ideal, about 25 min walk, if you take shuttle, then it’s 15 mins to Harram. Road works still going but they tend to finish and underpass should be running in Ramadan which will then reduce travel time for sure.

在Selat Al Bait真的是一次愉快的住宿。除了位置,一切都很準時。道路建設使情況更糟。然而,前台接待員和其他工作人員要加倍努力,以提供優質的服務。早餐豐富,多變。總體來說,我們喜歡這裏住宿。真的物有所值。謝謝。

我喜歡這家酒店，但是午餐自助餐不太好，最好不要稱之為自助餐，它只是一些食物，而且非常有限，午餐自助餐的體驗很差。

前台接待員不知道網上預訂,當我進入酒店時,他們沒有預訂參考的確認,直到我完成入住時間,他們仍然沒有確認。 他們必須檢查浴室或廁所。裏面的一些設施需要修理。像淋浴,水槽,洗漱水灑

住宿舒適，步行約 25 分鐘即可抵達 Masjidil Haram，搭計程車約 20-30 沙特里亞爾。提供免費接駁車，但步行更快，等待時間更少。 靠近餐廳、快餐店和便利商店。如果您需要更換毛巾、清潔服務、補充茶和咖啡，請提出要求。