麥加飯店

2 night stay for our first time at this hotel. So let's start with check-in. Not great. Just 2 members of staff, who didn't seem to be working particularly quickly through guests who were queuing up. Took about 25mins wait, which is not what you want. The room itself, a junior suite, with one king bed and one separate seating area, was by and by clean, but this may just be down to the fact it is not regularly booked, so underused and not worn out as much. The fixtures and fittings definitely could do with some refurbishment and upgrades. Mattress had no give and felt like a plank of wood, and the pillows were similar. The sofa was uncomfortable and sagged, as were the 2 small chairs, no cushions also. The curtains in both the seating room and the bedroom were on a pulley system which refused to budge and we're half open and couldn't be moved. Another fault we had to call down for was the actual wall/ceiling area on top of the main room door. The door would not close easily and needed a great big hard shove to close. On exiting I noticed that the plaster and wall around was cracking and the whole door frame was cracking. The reception staff sent a carpenter who came to look and said they would need to send a plasterer the next day. Needless to say no-one else turned up and the fault was still outstanding at the end of our stay. Neither did the cleaning staff hoover or brush up the growing pile of plaster and dust which accumulated each time the door was opened and closed. Another bugbear of the room was the soundproofing, or better put, lack of any soundproofing whatsoever. We were subject to noise from the next door room all night, conversations and television sound coming through whilst trying to sleep. In the adjacent seating area, there was actually a great big gap in the wall by the window frame which allowed light and sound from the neighbours on the other side to come through. Very disconcerting. The WiFi was woefully slow, to the point that we couldn't even load the qr code for the hotel services. The shuttle service, if you could call it that, seemed kind of pointless if you're able bodied. It was quicker to walk. Literally a one minute ride on the way out. My child was sick in the night and we needed a change of sheets for the bed. It took 2 phonecalls and then being put on hold and waiting 20mins, by which time I physically send down to reception to see what was going on. There was supposedly a kids club on Floor H, which also houses the gym, but it was abandoned and was a bare room. Ok let's put down something positive. The fridges in the room actually worked. The television sets were brand new slimline Samsung. But, annoyingly the actual channels and TV signal were not great. The lifts were fairly clean, if somewhat slow depending which set you were using. My wife commented that the reception area toilets were the cleanest she had ever come across and had attendants on hand to clean. The car parking charge is also annoying, you'd think it would be free for guests or cheaper than the close to 75sar daily charge. Access available cheap local food eateries, but may not be suitable for delicate constitutions. There are also a few shops in the hotel lobbies complex, selling clothes, prayer accessories etc along with a small mini mart for basic necessities, along with the obligatory barber shop and overpriced coffee shop/cafe. Would we stay again? Possibly, due to location being not too far from the Haram and relatively budget friendly price. Would not recommend for older or disabled travellers as it would be challenging to get to the Holy Mosque even if using the shuttle bus. Just be prepared for a noisy stay, so bring ear plugs if you don't want to know exactly what your room neighbours talk about during the night.

Really worse experience at front desk while checking in, they were unable to find my booking and made us to wait for around hour at reception. They asked me to contact Trip.com which did and booking was already confirmed. After nearly an hour waiting, front desk finally found my booking but I had spent extra £ to make phone calls to trip.com

酒店的一切都很贊。工作人員很可愛,位置在聖地附近,公共交通。不過,入住期間遇到有點小問題,10-15分鐘就整理好了。問題是由於我預訂並提前付款,但他們要我付款,聯繫Trip.com拿回我的錢,我拒絕了,給他們看了收據,好像他們不習慣前面付款的預訂。如果你這樣做,請保留收據。 酒店的一切都很棒,員工也很可愛,酒店離熱門,交通和服務很近,但是到達時我遇到了一個簡單的問題,我預訂了,而且付了錢,但他們要求我付錢,並檢查trip.com 收回我的錢。當然,我沒有接受,我給他們看賬單,問題在10-15分鐘內解決。他們似乎不習慣這種預訂,他們會在到達時付錢。

我最近住在麥加安珠酒店,有一個真正美妙的體驗。服務是例外的工作人員細心,專業,隨時準備提供幫助。其中一個突出的特點是方便的地下通道到聖地,這使我們的住宿更加舒適。我強烈推薦這家酒店給任何尋求舒適和靠近聖清真寺的人。

豪華酒店,優質的服務。 Quy機器和Quy桌子可以按需提供。 在高峯期有沙特咖啡。 免費提供公交車內的水。 在城堡和城堡之間有交通,但即使是現在停下來的地方,路的維護距離是15分鐘

住宿舒適，步行約 25 分鐘即可抵達 Masjidil Haram，搭計程車約 20-30 沙特里亞爾。提供免費接駁車，但步行更快，等待時間更少。 靠近餐廳、快餐店和便利商店。如果您需要更換毛巾、清潔服務、補充茶和咖啡，請提出要求。

在Selat Al Bait真的是一次愉快的住宿。除了位置,一切都很準時。道路建設使情況更糟。然而,前台接待員和其他工作人員要加倍努力,以提供優質的服務。早餐豐富,多變。總體來說,我們喜歡這裏住宿。真的物有所值。謝謝。

這是一家不錯的酒店,在著名的烏姆阿爾庫拉公路上的預算水平,離巴士站不遠,步行即可到達哈拉姆謝里夫。附近有幾家餐館,清真寺也較小。 至於酒店,它很好,很安靜,沒有問題。房間很好,很乾淨。提供了水壺,也有傢俱。還有毛巾。我會再次使用它。