Difficulty in checking in. I was told that my accommodation did not include breakfast and told I would have to wait for confirmation. Still, the following morning when I went to get breakfast, my room number wasn't on the list. The restaurant staff initially refused to let me in for breakfast, but in the end they gave in.
The receptionist, whose name I have forgotten but which begins with L, is always pleasant and helpful. She gave me a larger room as an upgrade.
翻譯